Organizing Small Groups for Training
Small groups are critical to a well-designed training program. A handful, rather than a horde, of people gathered together have a greater chance of becoming involved and actively participating in training — and in taking a valuable experience with them into their real-world roles. Here are some reasons why small groups afford a rich learning environment:
- Small groups provide an opportunity for more people to have more "air time" to express opinions, add ideas, and ask questions.
- Small groups allow individuals to receive feedback more quickly.
- Small groups allow participants to learn from each other.
- Small groups create opportunities for more people to practice skills or apply knowledge at the same time.
- Learning becomes more dynamic and active in small groups.
- Small groups encourage participants to know each other better, breaking down barriers and creating a more positive learning atmosphere.
Small groups are a great way to encourage participation, but using the grade-school method of counting off by fours or fives is not a very creative process. A little planning before you form small groups ensures that the participants will be successful and all content is addressed.
Arrange participants in small groups prior to giving activity instructions. If you begin with activity instructions and follow with instructions about how you want small groups to form, many participants will have forgotten the initial instructions by the time they have settled into their small groups.
Count off
Of course you can count off. But do it backward instead. To break into five groups count off backward from five, "five, four, three, two, one, five." Be sure to stay with the group. Adults can get really confused on this one!
You may also teach participants to count to five in a foreign language — Spanish, German, French, Chinese — and ask them to count off in their new language. This adds a nice touch if the language is one of your participant's first language. It also creates interesting discussion in a diversity training session.
Noise level
Identify sounds that participants could make to form small groups. For example, have participants think of the first vowel sound in their names. Have them make that sound and find others making that same vowel sound. When they find their group, they find a place to sit prior to receiving instructions.
You could have participants think of their favorite color. Have everyone stand and say their color out loud, finding others who are saying the same color.
Have participants think of the last digit of their phone numbers. Have them say the number until they find other with the same number. Realize that you may have ten small groups anytime you request something as open-ended as this one. You may also have participants whose digit doesn't match anyone's. Quickly pair up strays or assign them to one of the smaller groups that has already formed.
Go to your corners
Identify reasons for people to go to separate places in the training room. For example, you could have them go to four corners depending on whether they are a first born, last born, middle, or only child in their family. They could go to the corner of the room that is closest to the direction they would head to go home (as a crow flies.)
You can connect the corners to content. For example, if you're training a business-communication class, you could have them select the method of communication they prefer, for example, e-mail, face-to-face, telephone, or notes.
Secret codes
Code the participants' materials in various ways. Purchase stickers and place them on the training materials, under the participants' chairs, on the outside or inside of the table tents, or on nametags. If you distribute a limited number of different-color markers participants use to write their names on their table tents, you can refer to the color marker they choose. Handouts for an activity can be copied on different colors of paper. Put participants into groups based on the color of paper they choose. You may also write numbers or letters on the back of participant notebooks. Use several colors of pens or folders.
Puzzling participants
Purchase or make four- to six-piece puzzles. Participants select a puzzle piece and find the rest of the pieces to their puzzle to form a small group. More puzzle pieces than participants? Paper clip two pieces together from the same puzzle.
Small blank puzzles are available from a party goods or office supply store. Add a personal message that is revealed after the small group puts all their pieces together.
Puzzles do not always have to "fit" together physically. You could write the names of people (or fictional characters) who "fit" together on index cards. You could use, for example, Alice, Cheshire Cat, Mad Hatter, and the Queen of Hearts; or you could use Snoopy, Charlie Brown, Lucy, and Pig Pen. You could select television characters, political figures, movie characters, or even "characters" from your organization.
Make mine different
You don't always need to form a group based on what is similar. You could form by what is different. This is particularly good for times when you want to form pairs and you have already had them work with the individuals to their left and their right.
Have participants find someone to work with who is different in some way. Find a partner who has different-colored hair or eyes from yours. Wearing shoes with laces? Find someone who is not. Find someone whose birthday is in a different month from yours.

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accomplishment resume
A variation of the hybrid resume that includes qualifications and accomplishments.

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Americans with Disabilities Act; ADA
A document signed into law that makes it illegal for an employer to discriminate against (or refuse to hire) a person simply because that person has one or more disabilities.

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applicant tracking system
A software application that helps a company recruit employees more efficiently. Includes features to post job openings online, screen resumes, acknowledge the receipt of resumes, and generate interview requests.

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behavior-based interview
A type of job interview in which candidates are asked what kinds of behaviors they have used in the past to handle certain situations and solve problems.

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blog
A Web-based journal that is written and updated by one or more blog writers, or bloggers. Today's more sophisticated versions read like media stories and columns.

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branding statement
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broadcast letters
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career management documents
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competency-based approach
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core resume
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cover letter
A self-marketing document designed to sell yourself and get an interview for a specific job; typically accompanies a resume.

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credit histories; consumer reports
Reports that contain your payment history to creditors. These reports may also include names of previous employers, residential stability data, divorce information, and estimated prior earnings.

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directive interview
A type of job interview in which the interviewer maintains complete control and walks you through the discussion to uncover what he or she wants to know.

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EEOC
Equal Employment Opportunity Commission. The EEOC is a U.S. federal agency that investigates discrimination complaints.

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e-mail cover note
An e-mail message that introduces a resume that you distribute online. Typically, a shortened and more informal version of a cover letter.

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e-resumes
Electronic resumes. Resumes that you distribute online.

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font
A complete character set comprised of a single size and typeface, such as 12-point Helvetica.

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font size
The height of the characters in a font set, measured in points, such as 10-point or 14-point. One point is equal to 1/72 of an inch.

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foundation skills
A skills language used in cover letters to communicate your expertise in fundamental job skills — includes basic skills, people skills, thinking skills, and personal qualities.

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functional resume
A resume format that focuses on portable skills or functional areas and ignores chronological order. This resume format works well for career changers, new graduates, ex-military personnel, work-history gaps, or special-issue problems.

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hybrid resume
A resume format that is a combination of the reverse chronological resume format and the functional resume format.

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instant messaging; IM
A real-time form of communication between two or more people online, who type messages back and forth in a window. Job seekers can attach resumes to messages.

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integrity test
A test administered by a potential employer during the interviewing process that rates honesty, responsibility, and reliability for the job.

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intellectual property
Work samples that you submit to a potential employer during the job interview process, such as portfolios, project materials, and proposals.

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international curriculum vitae resume
An excruciatingly detailed resume format used to apply for international jobs. This resume style is typically six to eight pages long and often uses the reverse chronological format.

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job ad reply letter
A letter that is written in reaction to a published job opening in print or online.

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job board
A Web site that posts general or specialized job listings, such as CareerBuilder.com and Monster.com.

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keyword resume
A resume format that places a profile of keywords at the top of a document. This resume format is not in common use today because current resume search databases can pick up keywords anywhere in a resume, not just at the beginning of a document.

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keywords
Internet search words (generally nouns and short phrases) that identify your qualifications. Employers use keywords to search and retrieve e-resumes in databases for available job positions.

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linear resume
A resume format that flows one line at a time and relates achievements, winning moves, and star points in short, quick spurts; designed to attract the eyes of busy readers.

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marketing pitch
A personal commercial that you create to sell yourself during a job search. A marketing pitch should be about one to two minutes long.

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nondirective interview
A type of job interview where the interviewer's questions tend to be broad and general so that you can elaborate and tell stories about yourself and your qualifications.

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OFCCP
Office of Federal Contract Compliance Programs. The OFCCP is an agency that tracks the diversity hiring record of those applying for positions with federal contractors.

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online executive bio
A short profile (about 200 words or less) that is placed on social networking sites and job boards to advance employment or business objectives. Includes keywords and a link to a full resume.

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online profile
A lengthy multi-link document that appears on Internet networking and career sites such as LinkedIn.com and VisualCV.com.

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online referral service
An e-mail job distribution method paid for by employers. This service helps you identify which of your contacts may know people at companies where you would like to work.

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online screening program
A form of pre-employment screening that verifies that you are a good fit for the position and that you haven’t lied about your background. May include online tests, assessment instruments, and questionnaires.

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patterned interview
A type of job interview (also called a structured interview) in which the interviewer works from a written list of questions asked of all candidates and writes down your responses.

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personality test
A test administered by a potential employer during the interviewing process that measures choice, preference, values, behavior, decisions, attitudes, and job-related interests.

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podcast
A digital audio or video file that is available for downloading from a Web site. Usually available in a series that is often packaged like a daily newscast or commentary.

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podcasting
The process of creating and distributing audio and video feeds over the Internet. To make a podcast, you need a computer, microphone, Internet access, and recording software.

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portfolio
A collection of work samples often delivered as part of the job interview process for those in fields such as design, graphics, photography, architecture, advertising, public relations, marketing, education, and contracting.

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professional resume
A resume format that emphasizes professional qualifications and activities and is typically three to five pages long. This format is essentially a shortened version of the academic curriculum vitae resume format.

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prospecting letters
Self-marketing letters that a job seeker sends to a relatively small and select number of potential employers. These letters are designed to uncover an opportunity in the hidden (unadvertised) job market.

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recruiter; headhunter
An employers’ personal shopper, tasked with going into the marketplace and bringing back the best qualified candidates for the thriftiest prices.

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resume blasting services
A service that advertises their willingness to save you time and trouble by blasting your resume to thousands of recruiters and hiring managers all over the Internet — for a fee. These services are generally not recommended due to privacy and identity theft concerns.

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resume letter
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reverse chronological resume
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screener
An employee (typically an administrative assistant or HR specialist) who monitors phone calls for a company when you call their main telephone line.

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screening interview
A first-cut job interview that is used to weed out all applicants except those who are best qualified for the position.

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selection interview
A job interview in which you meet with a supervisor, department head, or another person who has the authority to hire you.

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SEO
An acronym for Search Engine Optimization. SEO is a method of using technical and strategic maneuvers to increase the traffic driven by search engines to a Web site.

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serial interview
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social networking services
Web-based services — including discussion groups, message boards, e-mail, and blogs — that give users a way to find and interact with people who have similar interests. Some of this interactivity focuses on job search and recruiting.

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spiders
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stress interview
A type of job interview in which the interviewer intentionally uses various intimidation tactics to attempt to put pressure on you.

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targeted resume
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typeface
A specific family of fonts in a similar design style (including multiple sizes of that font), such as Arial or Times New Roman.

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vertical job search engines
Online search engines that search only for job listings, across multiple job sites at once. Examples include SimplyHired.com and Jobster.com. Also called verticals or aggregators.

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video resume
A canned video interview in which a candidate speaks about his or her qualifications, goals, and strengths; sometimes called a video podcast.

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watermark
A faint image ingrained in quality-stock paper. Resumes are commonly printed on paper stock that includes a watermark.

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Web 2.0
The second generation of Web design that uses sites in which people communicate and share information. Web 2.0 tools include blogs, instant messaging, podcasts, RSS feeds, and social networking services.

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Web resume
An electronic resume that you post on a personal Web site; also sometimes called an e-portfolio or HTML resume.