Nailing Down the Best Deal When Buying a Car
Whether you've found the vehicle you want through your own research or have been steered to a dealership by a buying service, you're still going to have to do some negotiating before you drive away in your new car. Even "one-price" dealerships and those who "commit" to "lowest possible prices" through buying services leave some room for making more profit, and it's up to you to recognize and resist the pitfalls that await you. If you do, you may save thousands of dollars and really pay the lowest possible price.
Keep the following tactics and games in mind every time you find yourself in the process of buying anything expensive. Car dealers aren't the only sharpies out there, you know.
Take advantage of rebates
Many auto manufacturers offer rebate programs on new vehicles. Call the car manufacturer for up-to-date information on available rebates and keep an eye on the car ads on television and in local newspapers to spot special, limited-time offers. Rebates are often attached to financing packages or come with other strings attached, so check the fine print closely before committing yourself to purchasing a vehicle under one of these deals. Don't discuss rebates with dealers until you've negotiated the lowest possible price without one.
Always deduct the rebate from the price you actually pay rather than letting them send you a check after the sale. If the rebate is deducted from the purchase price, you don't have to pay sales tax on it. If you're financing the vehicle, avoid paying interest on the rebate by making sure they deduct it from the amount you have to finance.
Choose the best time to buy
In the good ol' days, the best time to buy a vehicle was in early autumn when dealers were eager to get the current year's cars off the lot to make way for new models. These days, new models are released all year long, and "next year's models" may arrive as early as the spring or summer of the current year. However, any time new models are announced the dealers are anxious to clear the showroom of older models, so they may be very willing to sell at a discount.
In addition to new-model time, you have other windows of opportunity to get a vehicle at a lower price. Car salespeople have quotas to meet and are judged by their performance at regular intervals. Arrange to negotiate when the pressure on them is at its greatest:
- The end of the sales week, usually on Saturday. If your salesperson or sales manager has had a slow week, you could have cause to celebrate on Saturday night.
- After the 25th of the month. At this point, the sales staff at many dealerships gets antsy about making their monthly quotas. As a result, they may be quite willing to shave a bit off their normal commissions to make a sale.
- The end of the year. This is the last chance for good annual figures. If you can wait until the end of December, you may really give yourself a great holiday present.
Keep your cool
Never negotiate a deal when you're pressed for time.
Arrange to visit the dealership when you have plenty of leisure. Tell the salesperson you dealt with before that you are now ready to negotiate and will buy the car that day only if you get a satisfactory deal. Then pull out your Features and Options Checklist and state exactly what you want.
If a vehicle you saw previously had everything you desire and nothing you'd want to pay extra for, ask whether it's still on the lot. If not, find out if they have a similar model and go over it closely to be sure it fills the bill. If the car is equipped with options you can do without, tell the dealer right up front that you won't pay a penny extra for anything you don't need. If necessary, find out whether a suitable vehicle is available or whether they can special-order one for you. If they can, ask how long you'd have to wait to see (not buy) it.
Keep your old vehicle out of sight
Whether or not you want to trade in your old car, park it down the street and walk to the dealership. The salesperson will probably ask you early in the game whether you have a vehicle to trade in. Whatever the case, tell them no and refuse to discuss it further until you are in the final phases of negotiation. Arriving at the lowest possible price without a trade-in, before you allow the possibility of negotiating one, is very important.
To get the most for your old vehicle, you must have an accurate idea of its value.
Let them know they're not the only game in town
If you want to get the lowest price from a dealership, flaunt the fact that you're comparing their quotes with those you've obtained from alternative sources and dealerships. Refer to your notebook, checklists, and worksheets to see if their quotes for options agree with what you've heard from other sources, but don't let them see the actual data. It'll drive them crazy.
Also, keep asking, "Can't you do better than that?" Constantly tell them, "I can do better at so-and-so's," or "According to the such-and-such pricing (or data) service, the dealer's cost (or factory invoice) on this model is such-and-such." Doing that should eliminate some of the finagling right away.
Don't let them pressure you
Don't be swayed by sales pressure tactics. Dealers love to make you feel that ten other people are just waiting to get their hands on the only model you like. Sometimes they'll arrange to receive phone calls from a colleague down the hall: "The red Voomer? Yes, we have it. As a matter of fact, I have a possible buyer with me right now. . . ."
They may tell you that if you don't act today, the "special deal" they've proposed will no longer be offered. Don't believe it. To any good salesperson, closing a deal is the most important thing. If they can't do it now, they will be just as eager to make the sale on the same terms another day. If a vehicle with the options you want is no longer on the lot by then, they will turn heaven and earth to find a similar one for you rather than lose the sale to someone else. So, relax and refuse to be high-pressured into a commitment until you're certain it's the best deal you can get.

Auto Repair & Maintenance Glossary
accessory belt; drive belt
A V-shaped or flat serpentine belt that’s driven by a crankshaft pulley and transmits kinetic energy to various accessories, such as the alternator, air conditioning compressor, fan, power-steering pump, and water pump.

Auto Repair & Maintenance Glossary
air filter
The element in the air cleaner that removes impurities from the air. Most air filters are disposable, although some aftermarket types can be cleaned and reused.

Auto Repair & Maintenance Glossary
alternator
An engine part that generates electric current that’s stored in the battery and used to start the car and run the electrical equipment.

Auto Repair & Maintenance Glossary
automatic transmission
A transmission that selects gears automatically, either by means of a hydraulic converter and a system of bands and clutches, or with an electronic transmission controller.

Auto Repair & Maintenance Glossary
battery
A box filled with a solution of water and acid called electrolyte. The box contains metal plates that store current generated by the alternator and deliver it to the parts of the car that operate electrically.

Auto Repair & Maintenance Glossary
block heaters
Devices that keep the engine warm in very cold weather when a vehicle isn’t used. These are especially important for starting diesel engines at extremely low temperatures.

Auto Repair & Maintenance Glossary
brake booster; power booster
In a vehicle with power brakes, a brake booster is located between the brake pedal and the master cylinder to increase the force applied to the pistons in the master cylinder.

Auto Repair & Maintenance Glossary
brake fluid
The liquid used in the hydraulic brake system to stop or slow the car.

Auto Repair & Maintenance Glossary
brake lines
A system of hoses and metal tubes through which the brake fluid flows from the master cylinder to the brakes at each wheel.

Auto Repair & Maintenance Glossary
brake lining
A high-friction material that’s attached to the brake pad or brake shoe. When the pad is pressed against the disc, or the shoe is pressed against the brake drum, the lining grabs the disc or the inside of the drum, which slows the wheel and thus the car.

Auto Repair & Maintenance Glossary
brake shoes
Curved pieces of metal on which are bonded high-friction brake linings that are forced against the brake drums to slow or stop the car.

Auto Repair & Maintenance Glossary
carburetor
A device that vaporizes fuel and mixes it with air in proper quantities to suit the varying needs of the engine. Carburetors have been replaced by fuel-injection systems on most vehicles built since 1990.

Auto Repair & Maintenance Glossary
catalytic converter
A pollution-control device that consumes unburned gas in the tailpipe and reduces nitrogen oxide emissions.

Auto Repair & Maintenance Glossary
clutch
In a manual transmission, a device that disconnects the engine from the transmission to allow the driver to change gears and then allows the engine and transmission to resume contact and turn together at a new speed. In an automatic transmission, a clutch performs a similar function.

Auto Repair & Maintenance Glossary
cold air collector box
A rectangular box that contains the air filter. It performs the same function as the air cleaner.

Auto Repair & Maintenance Glossary
compression gauge
A device used to check the amount of pressure created in a cylinder when the piston is at its highest point and is squeezing the fuel/air mixture into the smallest possible space.

Auto Repair & Maintenance Glossary
coolant; antifreeze
An ethylene glycol or propylene glycol solution that raises the boiling point and lowers the freezing point of the water in the cooling system, prevents rust and corrosion, and lubricates the water pump.

Auto Repair & Maintenance Glossary
cylinder
A hollow, tube-shaped pipe in the engine block in which the piston rides up and down to compress the fuel/air mixture that drives the engine.

Auto Repair & Maintenance Glossary
cylinder head
The part of the engine above the engine block that contains the combustion chambers and the valves. The spark plugs screw into the top or side of the cylinder head.

Auto Repair & Maintenance Glossary
diesel engine
An engine that burns diesel fuel instead of gasoline.

Auto Repair & Maintenance Glossary
diesel fuel; diesel oil
Fuel for cars with diesel engines. It’s similar to home heating oil, kerosene, and jet fuel.

Auto Repair & Maintenance Glossary
dipstick
A metal stick that’s inserted into a reservoir to check the level of the fluid in the reservoir by means of markings on the stick. The most common dipsticks check the levels of engine oil, transmission fluid, and power-steering fluid.

Auto Repair & Maintenance Glossary
disc brakes
Brakes that have calipers with high-friction brake pads, which grab a brake disc (sometimes called a rotor) attached to the wheel and force it to stop turning, thus stopping the car.

Auto Repair & Maintenance Glossary
distributor
The part of the ignition system that distributes the proper amount of electrical voltage to each spark plug in the correct sequence. This task is now performed electronically on distributorless ignition systems.

Auto Repair & Maintenance Glossary
distributor cap
A cap that over the distributor that has an outlet for each spark plug wire, plus an outlet where the wire from the ignition coil enters the cap to conduct high-voltage electrical current to the rotor.

Auto Repair & Maintenance Glossary
drive train
The path of power from the engine to the drive wheels. Consists of the clutch, transmission, driveshaft, differential, and the axle on which the drive wheels are situated.

Auto Repair & Maintenance Glossary
drum brakes
Brakes that use hydraulic pressure to force curved brake shoes against the inner walls of a hollow metal drum attached to each wheel.

Auto Repair & Maintenance Glossary
engine block; cylinder block
The cast iron, aluminum, or ceramic block in which the cylinders and the crankshaft are located.

Auto Repair & Maintenance Glossary
engine control unit; ECU
The most powerful computer onboard a modern vehicle, also called a powertrain control module (PCM). Controls most engine functions and processes signals from the various engine, emissions, and related sensors.

Auto Repair & Maintenance Glossary
feeler gauge
A device for measuring the distance, or gap, between two surfaces, such as between the center and side electrodes on a spark plug.

Auto Repair & Maintenance Glossary
firing order
The sequence in which the cylinders fire on a particular engine to distribute the shock of combustion evenly and to reduce engine vibrations.

Auto Repair & Maintenance Glossary
fuel filter
A device that removes impurities from the fuel before it gets to the fuel injection system. In fuel-injected cars, the filter is found either in the fuel line under the car, or mounted on the firewall.

Auto Repair & Maintenance Glossary
fuel injection
A fuel system without a carburetor that employs an electronic fuel management system to deliver a specific amount of fuel to each combustion chamber in response to changes in engine speed and driving conditions.

Auto Repair & Maintenance Glossary
fuses
Fuses protect the electrical components and wiring on your vehicle the same way they do in your home. They’re located in a fuse box (or boxes) that usually are found under or near the dashboard or under the hood.

Auto Repair & Maintenance Glossary
gap
The space between the spark plug electrodes. Adjusting this space is called gapping.

Auto Repair & Maintenance Glossary
head gasket
The seal between the cylinder head and the engine block. This gasket keeps the coolant out of the cylinders and free from contamination by exhaust gases.

Auto Repair & Maintenance Glossary
hybrid
An alternatively fueled vehicle that combines a small internal combustion engine and an electric motor to get maximum power with minimum emissions and maximum fuel economy.

Auto Repair & Maintenance Glossary
internal combustion engine
An engine that works on power released by vaporized fuel and air burning inside the engine itself, rather than on an outside source of combustion as, for example, a steam engine does.

Auto Repair & Maintenance Glossary
jumper cables
Cables used start a car with a dead battery by conducting current from another battery.

Auto Repair & Maintenance Glossary
manual transmission; standard transmission
A vehicle transmission system in which gears are selected by the driver by means of a hand-operated gearshift and a foot-operated clutch.

Auto Repair & Maintenance Glossary
master cylinder
A device that stores brake fluid and hydraulically forces it through the brake lines to the brakes when you step on the brake pedal.

Auto Repair & Maintenance Glossary
oil filter
A can-shaped device that screws onto the outside of the crankcase and cleans the oil as it circulates through a vehicle's lubrication system.

Auto Repair & Maintenance Glossary
power brakes
A brake system that uses a brake booster (or power booster) to make braking easier.

Auto Repair & Maintenance Glossary
power steering
A device that uses hydraulic power to help the driver steer more easily.

Auto Repair & Maintenance Glossary
pressure cap
A radiator cap on a coolant recovery system or radiator that allows the cooling system to operate under pressure at higher temperatures for greater efficiency.

Auto Repair & Maintenance Glossary
radiator
A device that cools the liquid in the cooling system by allowing it to circulate through a series of water channels that are exposed to air ducts.

Auto Repair & Maintenance Glossary
shock absorbers
Devices located near each wheel to cut down the vertical bouncing of the passenger compartment on the springs after the wheels go over a bump or the vehicle stops short.

Auto Repair & Maintenance Glossary
spark plug
A device that delivers an electrical spark to an engine's combustion chamber, igniting the fuel/air mixture that produces the power that drives the engine.

Auto Repair & Maintenance Glossary
spark plug gap
The space between the center and side spark plug electrodes, across which the spark must jump to ignite the fuel/air mixture in the engine's combustion chamber.

Auto Repair & Maintenance Glossary
starter
A small electrical motor that causes the engine crankshaft to begin to turn, which starts the engine running and so starts the car.

Auto Repair & Maintenance Glossary
starter solenoid
A device that uses electrical current to start and engage the starter.

Auto Repair & Maintenance Glossary
thermostat
A device that keeps the hot coolant confined to the engine cooling passages to help the engine warm up more quickly. After the engine has warmed up, the thermostat allows the coolant to flow to the radiator, where it’s cooled and recirculated through the engine to prevent overheating.

Auto Repair & Maintenance Glossary
throw-out bearing; clutch release bearing
A part of the clutch, activated by the clutch pedal, that allows the clutch to disengage. If you allow the car to idle in gear with the clutch pedal pressed instead of shifting to Neutral, you can wear out the throw-out bearing.

Auto Repair & Maintenance Glossary
transmission fluid
A thin oil that fills the automatic transmission so that it can run on hydraulic pressure. It’s also found in many power-steering pumps.

Auto Repair & Maintenance Glossary
tune-up
The process of replacing a vehickle's fuel filters, air filters, and spark plugs to ensure that air, fuel, and spark are available in good condition to obtain maximum engine efficiency.

Auto Repair & Maintenance Glossary
water pump
A device that circulates liquid through the cooling system by pumping it from the engine water jackets to the radiator.

Auto Repair & Maintenance Glossary
water separators
A device found on diesel vehicles that removes any water that may have contaminated the diesel fuel.

Auto Repair & Maintenance Glossary
wheel bearings
The inner and outer bearings found at each wheel that cushion the contact between the wheel and the spindle it sits on.