Marsha Collier's Social Media Commerce Toolkit

1. (noun) The formal establishment of a relationship between the user and a software product that lets the user make use of the technology. 2. (noun) The representation of the details of the user’s relationship with the software, particularly showing what services of the software the reader can use.

An early version of software that is not in its final release form. Consequently, beta software is sometimes prone to quirks and bugs.

A short-range technology used for transferring data wirelessly. It is commonly used for wireless mice, keyboards, and other consumer products.

The record of an individual’s Skype calls.

An indication that software differentiates uppercase from lowercase capitalization. For example, if JohnDoe123 is a case-sensitive password, typing in JOHNDOE123 will fail.

Hosting or participating in calls with multiple contacts using Skype, which can also extend to landline and mobile phone calls.

People you have established an official connection with using Skype.

A program that allows you to create animated faces that are synchronized to move as you speak.

The method by which you purchase time in advance and later spend it when using various Skype features.

Sometimes referred to by the acronym EULA, the contract a user agrees to in order to be able to use a specific software. This contract, or license agreement, defines the rights and restrictions of the user regarding the software.

A security program or machine that enables users to use a computer or network while also preventing unauthorized access from other parties over the Internet.

The GMT — or Greenwich Mean Time — is the system by which the majority of the world sets time according to global lines of longitude, starting with 0 being the meridian that runs between the poles through Greenwich, England and all other time zones being +/- hours in relationship to the 0 meridian.

Global System for Mobile Communications are the most widely used communications standard for mobile phones in the world.

Instant messaging is a form of real-time typed communication between two or more people over the Internet or another network.

1. (noun) The service that is used to securely make financial transactions over the Internet. 2. (noun) The company that provides the service.

Your online Skype identity, including information that is private, shared with your contacts, or shared with the world.

The settings used to connect to other computers through the Internet or another network by using a proxy server, as in a networked business environment.

An add-in that allows you to use Skype seamlessly with Outlook.

A single low rate that applies equally to a set of more than 30 popularly called countries, as opposed to the individual county-by country rates that are otherwise charged.

Your unique name on Skype that you use to sign in and that others use to contact you.

Your personal Skype online number that people use to call your computer.

Calls made from Skype to mobile and landline phones.

Short Message System is a communication service that allows you to send text messages to and from cell phones and other devices.

1. (noun) A rectangular port — universal serial bus — on a device that enables you to connect another device to it. 2. (noun) A cable that connects devices using a USB port. 3. (noun) The technology by which the connection is accomplished.

The Value Added Tax applied in European countries to goods and services.

The Voice over Internet Protocol technology that allows you to send voice communication over the Internet.

A certificate or number, either purchased or provided as a free promotion with phones or other devices, that can be exchanged for Skype credit.

A tag-based markup language that is widely used to create documents and Web services.

Files that have been compressed to reduce their size, thereby making file transfer and storage faster and easier.