Cheat Sheet

Management For Dummies (UK Edition)

Good management is vital to the success of every business but being a good manager isn′t always easy. This Cheat Sheet gives you some of the most important things to remember as you go about your daily business.

Ten Great Ways for Managers to Motivate Employees

Of course, employees need pay rises, but they also need personal thanks and recognition when they do well. Following is the top ten list of motivators for today’s employees:

  • Personally thank employees for doing a good job – one to one, in writing or both. Do it promptly, often and sincerely.

  • Be willing to take time to meet with and listen to employees – as much time as they need or want.

  • Provide specific feedback about performance of the employee, the department and the organisation.

  • Strive to create a work environment that’s open, trusting and fun. Encourage new ideas and initiative.

  • Provide information about new products and strategies, how the company makes and loses money and how each employee fits into the overall plan.

  • Involve employees in decisions, especially those that affect them.

  • Encourage employees to feel a sense of ownership of and identity with their work and their work environment.

  • Create a partnership with each employee. Give people a chance to grow and learn new skills. Show them how you can help them meet their goals within the context of meeting the organisation’s goals.

  • Celebrate successes of the company, the department and the individuals in it. Take time for team- and morale-building meetings and activities.

  • Use performance as the basis for recognising, rewarding and promoting people. And make sure that you recognise and reward everyone who performs well, regardless of their job or occupation.

Daily Commitments for Managers

The energy, performance and output of your area of responsibility and the people in it starts with you. So remember these tips, and go forth to energise, enthuse – and inspire! And the profits will come rolling in!

  • Managing is a people job. Put people first.

  • Managing is what you do with people, not to people.

  • Back up your words with actions. People believe what they see more than what they hear.

  • ‘If it’s to be, it begins with me.’

  • You gain power when you share power with your employees.

  • Concentrate on the things that you can do.

  • Don’t worry about the things that you can’t do: find out how to do them – and do them!

  • Always ask: what do your customers value, and how do you know that they value it?

  • The best performance starts with clear goals.

  • You get what you reward.

  • The more mistakes you make, the closer you are to the right answer.

  • If you can’t measure performance, you can’t manage it.

  • Remember: it’s not personal, it’s business.

  • If you don’t like the way things are today, be patient. Everything will change tomorrow.

  • Make work fun. Doing so is good for you and for the bottom line.

  • The simple approach is often the best approach.

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