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How to Track Your Etsy Sales

When you sell an item in your Etsy shop, Etsy notifies you via e-mail straight away. As you can see, this e-mail contains loads of important information, including the following:

  • Which item sold

  • The price and quantity of the item that sold

  • The payment method used

  • The buyer’s details, including his shipping address and e-mail address

  • Any notes the buyer left

  • A link to the sales invoice

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To make sure that your e-mail program’s spam filter doesn’t come between you and these notification e-mails, consider adding the e-mail address transactions@etsy.com to your list of safe senders. For details on how to perform this task, see your e-mail program’s help information.

One way to stay on top of sales is to set up your e-mail program to send you a text message whenever you receive e-mails with the word Etsy in the subject line. For details on taking care of this task, see your e-mail program’s Help information.

When you know you’ve sold an item, you can view it in Your Shop. You can keep track of what sales you’ve made, which items the buyers have paid for, and whether you’ve shipped the items. To view a sale in Your Shop, log in to your Etsy account and follow these steps:

  1. Hover your mouse pointer over the Your Shop link along the top of any Etsy page.

    A list of options appears.

  2. Click the Sold Orders option.

  3. If necessary, click the Open tab.

    The Open Orders page opens, displaying a list of items that you’ve sold but not yet shipped.

Note that you can view orders you’ve shipped by clicking the Completed tab. To see all orders — ones that are open and ones that have shipped — click the All tab.

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