How to Synchronize Your Computer’s Clock with eBay
To become the most precise eBay bidder around, you can synchronize your computer’s clock with eBay’s master time. By paying attention to the clock, you can learn about your competition, beat them out, and end up paying less for your item.

eBay's Official Time page, located at the very bottom of almost every eBay page.
Most auctions on eBay run for a week; the auction item page always lists how much time is left. However, sellers can run auctions for as short as one day or as long as ten days. Synchronizing your computer’s clock to eBay’s master time can help you customize your bidding strategies, based on how much time is left in an auction.
To synchronize your clock, make sure that you’re logged on to the Internet and can easily access the eBay Web site. Then follow these steps:
Go into your computer’s Control Panel and double-click the icon that represents your system’s date and time functions.
On the eBay Web site, click the eBay Official Time link, located at the bottom of almost every eBay page.
Check your computer’s time against eBay’s current time.
Click the minutes in your computer’s clock and then click the Reload button (sometimes it’s called Refresh) on your browser.
Clicking Reload ensures that you see the latest, correct time from eBay.
Type the minutes displayed on the eBay Official Time page as soon as the newly reloaded page appears.
Repeat Steps 5 and 6 to synchronize your computer’s seconds display with eBay’s.
This process takes a little practice, but it can mean the difference between winning and losing an auction, especially if you do a lot of sniping.
Keep in mind that you don’t need to worry about the hour display if you don’t mind your system clock displaying Pacific Time.
Most bidding on eBay goes on during East Coast work time and early evening hours, which gives you a leg up if you live out West. Night-owl bidders will find that after 10 p.m. Pacific Time (about 1:00 a.m. Eastern Time), lots of bargains are to be had. And believe it or not, lots of auctions end in the wee hours of the morning. Monday holidays are also great for bargains, as are Thanksgiving and the day after. While everyone is in the living room digesting and arguing about what to watch on TV (or getting up at 5:00 a.m. to buy the big discount deal at Wal-Mart), fire up eBay and be thankful for the great bargains you can win.

eBay Glossary
About Me page
A page that an eBay member creates to tell other eBay members about them and their eBay business.

eBay Glossary
announcement boards
Online pages where eBay posts information about new features, promotions, and policy changes, as well as information about system problems and general announcements.

eBay Glossary
AOL; America Online
An Internet service and media company that provides a semi-closed online community for millions of subscribers.

eBay Glossary
B2B; business-to-business
A type of transaction where the buyer has a resale number and purchases merchandise from another business.

eBay Glossary
bid cancellation
The cancellation of a bid by the seller during an eBay auction.

eBay Glossary
bidder
An eBay member who bids on an auction item. Each bid enters that bidder into a binding contract.

eBay Glossary
blog; blogging
Short for weblog; a Web site chronicle that is regularly updated by an individual or group.

eBay Glossary
browser
A software program, usually free, that lets your computer download content from the Internet.

eBay Glossary
Business account
A PayPal account that allows an eBay seller to accept credit or debit card payments from customers. It offers controlled multi-user access so that multiple employees can serve customers, and it gives the seller unlimited use of eBay Tools and Merchant Services.

eBay Glossary
Buy It Now
An optional eBay feature that allows a buyer to immediately purchase an item at a set price before the auction ends.

eBay Glossary
buySAFE
A program that enables eBay sellers to present a credibility seal and financially protect their online auction transactions with surety bonds.

eBay Glossary
chargeback
The withdrawal of money from a seller’s account by a payment service or merchant account after a transaction has occurred. This can happen when a buyer disputes the sale.

eBay Glossary
chat room
An online area where eBay members can communicate directly with each other.

eBay Glossary
comma-delimited
A way to format table or database information, in which commas separate what would be different columns, that allows data to be transferred from one application to another.

eBay Glossary
cookie
A data packet sent from an Internet server to your browser; a cookie is used to identify the user and track their activities on the server.

eBay Glossary
discussion boards
Online pages where eBay members can post messages, ask questions, share tips, and communicate with other eBay members.

eBay Glossary
DNS; domain name system
The system that is used to track and regulate domain names and addresses on the Internet.

eBay Glossary
dpi; dots per inch
A measure of resolution often used for a computer screen or printer.

eBay Glossary
drop-ship service
A business that stocks merchandise and sells the merchandise to a reseller, but ships it directly to the customer.

eBay Glossary
DSL; Digital Subscriber Line
A method of transferring digital data to allow high-speed Internet access over phone lines.

eBay Glossary
DSR; Detailed Seller Ratings
A ratings system that allows an eBay buyer to rate a seller based on the accuracy of the item description, quality of communication, shipping speed, and shipping and handling charges.

eBay Glossary
Dutch auction
A multiple-item auction in which the seller can list as many identical items as they’d like, and bidders can bid on as many items as they’d like. The final item price is set by the lowest successful bid at the time the auction closes.

eBay Glossary
eBay Groups
A group of eBay buyers and sellers who have a common interest.

eBay Glossary
eBay Store
An eBay page that displays all of the items offered by an individual store seller.

eBay Glossary
eBay Time
The official eBay time of day, based on the eBay headquarters location in San Jose, California, in the United States; eBay time is the same as the Pacific Time Zone.

eBay Glossary
eCheck; electronic funds transfer
A computer-based system that allows users to conduct financial transactions electronically.

eBay Glossary
EOA; end-of-auction e-mail
An e-mail notice that eBay sends out to the buyer and seller when an auction has ended.

eBay Glossary
Escrow.com
eBay’s official escrow service; this is an online service that offers protection to buyers with transactions over $2,000, which is the upper limit for PayPal buyer protection.

eBay Glossary
feedback
A rating from a buyer or a seller, made after a transaction. The rating can be positive, negative, or neutral, and can include a short comment. Ratings are used to determine an eBay member’s Feedback Scores.

eBay Glossary
Feedback Star
A colored star indicating that an eBay seller has a particular Feedback Score. For example, a yellow star means that the seller has 10-49 Feedback points.

eBay Glossary
Final Value Fee; FVF
The fee that eBay charges to the seller when a listing ends. It is based on the sale price or the closing bid. The fee is not charged to items that didn’t have any bids or to items that didn’t meet the reserve price set by the seller.

eBay Glossary
fixed-price listing; fixed-sale price
An item listing where an eBay member can buy the item at a set price without auction-style bidding.

eBay Glossary
FTP; file transfer protocol
A standard protocol that allows users to exchange files over a network.

eBay Glossary
ID verified
An icon indicating that the identity of an eBay seller has been confirmed in order to give buyers a measure of security.

eBay Glossary
Member Profile
A profile created by an eBay member. The member has a password and user ID to access their My eBay page; they can track what they are buying and selling, leave feedback, and update their profile.

eBay Glossary
My eBay page
A collection of Web pages held together with links that gives an eBay member complete control of everything they are doing on eBay. The My eBay page contains My Summary, All Buying, All Selling, My Messages, All Favorites, and My Account pages.

eBay Glossary
My Summary page
A page that gives an eBay member a snapshot of their current eBay business.

eBay Glossary
My World page
A personalized eBay page containing an eBay member’s favorites, photo, feedback, a guestbook, a short biography, and their eBay interests.

eBay Glossary
PayPal Buyer Protection
A PayPal program that covers up to the full purchase price and shipping charges for buyers who use PayPal on qualified listings. Sellers must meet certain requirements for their listings to qualify for PayPal Buyer Protection. These protected items have a Buy Safely icon in the Meet the Seller section on the View Item page.

eBay Glossary
Picture Manager
An eBay subscription service that enables users to upload and manage the pictures for all of their listings. Presently, new users cannot subscribe to this service, as it is being discontinued. Existing subscribers can use it until January 2010.

eBay Glossary
PowerSeller
An eBay seller who has maintained a 98% positive Feedback Score. This is an experienced, high-volume eBay seller who provides a high level of service to buyers.

eBay Glossary
Premier account
An eBay account for members who have a high volume of transactions and need to accept payments via credit cards, debit cards, and PayPal debit cards.

eBay Glossary
private auction
A listing where the bidders’ user IDs are hidden from other bidders. Sellers can use this feature when they think that potential bidders may not want their user ID made known.

eBay Glossary
QuickBooks
Small business accounting software developed by Intuit.

eBay Glossary
Quicken
Personal finance accounting software developed by Intuit.

eBay Glossary
reserve price
The secret lowest price that an eBay seller is willing to sell an item for.

eBay Glossary
sales tax number
The number that a seller uses when they file a sales tax statement with their state.

eBay Glossary
Second Chance Offer
An offer by a seller to a non-winning bidder to purchase an eBay item after the winning bidder has not paid for the item, or the seller has more than one of the item. A seller can propose a Second Chance Offer when the listing ends, and up to 60 days after the listing ends.

eBay Glossary
Selling Manager Pro
An eBay selling tool that allows a user to automatically list and relist their items; track inventory; automate payments; monitor shipping status; create bulk item listings; send bulk feedback and e-mails; and create profit and loss reports.

eBay Glossary
shill bidding
A bidding technique that artificially raises an item’s price to increase the desirability and final price of the item. eBay prohibits shill bidding.

eBay Glossary
sniping
The fine art of outbidding competition in the very last seconds of an eBay auction without leaving them enough time to place a defensive bid.

eBay Glossary
spam
Online slang for harassing, offensive, or useless-but-widely-distributed messages or advertisements.

eBay Glossary
spreadsheet program
A computer program used mainly for accounting, in which figures arranged in the rows and columns of a grid can be manipulated and used in calculations.

eBay Glossary
SquareTrade
A provider of warranties for consumer appliances and electronics. The company is located online at www.squaretrade.com.

eBay Glossary
state resale license
A license that identifies a seller as being in business. When you want to purchase goods from a wholesaler within your state, you must produce this number (thereby certifying your legitimacy as a seller) so the dealer can sell you the merchandise without charging you sales tax.

eBay Glossary
tab-delimited file
A file in which pieces of data are separated tabs. This file type can be opened in either a spreadsheet or word-processing program.

eBay Glossary
thread
A group of linked Internet messages that share a common subject.

eBay Glossary
Trading Assistant
Also referred to as a consignment seller; this is an eBay member who sells other people’s merchandise for a fee.

eBay Glossary
Trust & Safety
The eBay department that focuses on protecting eBay buyers and sellers from members who abuse the system. It issues warnings and policy changes, and in some cases, it cancels the memberships of system abusers.

eBay Glossary
Turbo Lister
An eBay tool that allows sellers to easily create and compile multiple listings on their computer and then upload the listings to eBay.

eBay Glossary
uptime
The span of time a Web hosting company’s servers stay operational without going down and denying access to their users’ sites.

eBay Glossary
user ID
A name that identifies an eBay member to other eBay users.

eBay Glossary
Wi-Fi; Wireless Fidelity
Technical standards that allow wireless transmission of data over a computer network.

eBay Glossary
wildcard
Used in a search, a character that matches any character or sequence of characters.

eBay Glossary
WYSIWYG; what you see is what you get
Technology that enables a computer display to accurately represent the final printed output.