How to Revise Your eBay Listing after Bidding Starts
If your eBay auction is up and running and already receiving bids, you can still make some slight modifications to it. Newly added information is clearly separated from the original text and pictures. In addition, eBay puts a timestamp on the additional info in case questions from early bidders crop up later.
After your item receives bids, eBay allows you to add to your item’s description. If you feel you were at a loss for words in writing your item’s description — or if a lot of potential bidders are asking the same questions — go ahead and make all the additions you want. But whatever you put there the first time around stays in the description as well.
Follow the same procedure for making changes before bidding begins. When you arrive at the Revise Your Item page, you can only add to your description, add features, or add further payment information.
Don’t let an oversight grow into a failure to communicate — and don’t ignore iffy communication until the listing is over. Correct any inaccuracies in your listing information now to avoid problems later on.
Always check your e-mail (or your my eBay messages) to see whether bidders have questions about your item. If a bidder wants to know about flaws, be truthful and courteous when returning e-mails. As you get more familiar with eBay (and with writing descriptions), the number of e-mail questions will decrease. If you enjoy good customer service in your day-to-day shopping, here’s your chance to give some back.