How to Revise Your eBay Listing after Bidding Starts
If your eBay listing is up and running and already receiving bids, you can still make some slight modifications to it. Newly added information is clearly separated from the original text and pictures. In addition, eBay puts a time stamp on the additional info in case questions from early bidders crop up later.
After your item receives bids, eBay allows you to add to your item’s description. If you feel you were at a loss for words in writing your item’s description, if you discover new information (that vase you thought was a reproduction is actually the real thing!), or if a lot of potential bidders are asking the same questions, go ahead and make all the additions you want. But whatever you put there the first time around stays in the description as well.
Click the Revise link from the drop-down menu on the right side of the item.
You arrive at the Revise Item page, which looks like the Sell an Item form.
You can only add to your description, add features, or add additional payment information. Your initial listing will not be changed — only appended.
Change the item information and then click the Save and Continue button at the bottom of the page when you’re finished.
A summary of your newly revised auction page appears on your screen.
If you’re happy with your revisions, click Save Changes.
You’re taken to your newly revised item page. If you instead want to make further revisions, click the Back button and redo the Edit Your Listing page.
Don’t let an oversight grow into a failure to communicate, and don’t ignore iffy communication until the auction is over. Correct any inaccuracies in your auction information now to avoid problems later.
Always check your e-mail to see whether bidders have questions about your item. If a bidder wants to know about flaws, be truthful and courteous when returning e-mails. As you get more familiar with eBay (and with writing auction descriptions), the number of e-mail questions will decrease. If you enjoy good customer service in your day-to-day shopping, here’s your chance to give some back.