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How to Receive Customer Payments in QuickBooks 2014

When a customer pays an invoice that you’ve sent, you choose a command from the Customers menu to record the payment. To record a customer payment, follow these steps:

1

Choose the Customers→Receive Payments command.

QuickBooks displays the Receive Payments window.

2

Use the Received From box to identify the customer who’s paying you.

Record the payment information in the Date, Amount, Reference #, Pmt. Method, and Card No. and Exp. Date boxes (if appropriate).

3

Identify the invoice or invoices paid.

QuickBooks lists the open invoices for the customer in the columns area of the Receive Payments window. You can identify which invoices a customer payment pays by clicking the invoices that you see listed.

4

To apply any credit memos to open invoices as you apply the payment, click the Discounts and Credits button.

QuickBooks displays the Discount and Credits dialog box.

5

To apply a credit to the selected invoices, click the Credits tab and then select the credit that you want to apply.

Apply any discounts to the open invoices, and click Done.

Discounts work like credits. In fact, you use the same dialog box. When you click Done, QuickBooks closes the Discount and Credits dialog box.

6

If you've indicated that you'll use an undeposited funds account to batch payments, use the Deposit To box to select the account to which you want to deposit the check, or select the Undeposited Funds option if you want to batch the payments.

The Deposit To drop-down list appears in the Receive Payments window when, during the QuickBooks Setup interview, you indicate that you may want to bunch the payments that you later deposit.

Click the Get Online Pmts button to receive online payment information for a customer. (The Get Online Pmts button appears only if you’re using online billing or online banking.)

7

Click the Save & Close or Save & New button.

The customer payment information is saved.

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