How to Make Temporary Workers Feel Welcome

Temporary workers, also called contingent workers, work for your business on a temporary basis, such as during busy periods. Temporary workers increasingly fill businesses' staffing needs.

Remember that when you employ a contingent worker, he or she should be a good match not only for your team, but also for the task at hand.

To motivate contingent workers

  • Match the task to the individuals’ skills. Give them work that taps their experience.

  • Set out the welcome mat. Although your contingent workers are only with the business temporarily, introduce them to their coworkers.

  • Make their responsibilities clear. Know what the workers will be doing before they arrive, not after, and let them know to whom they should direct questions.

  • Prepare a workspace. Make sure that they have everything they need to perform the job.

  • Offer guidance. Because contingent workers are new to your business, they’ll have more questions than full-time employees will.

  • Brief them on corporate culture. Even if they’re only with your business for a few days, contingent workers need to know how things get done.

  • Don’t take contingent workers for granted. Keep in mind that you may want them to come back someday. If they’ve done a great job, tell them. If their work needs improvement, offer constructive feedback.

  • Think of contingent workers just like you would any other employee. These workers aren’t a permanent part of your team. But they do work with your group to achieve results.

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