In property management, one of the best ways to screen prospective tenants is to figure out what they need in a rental and gear your sales pitch accordingly. Some questions to ask over the phone or during the tour to help you assess their needs include those in the following list:

  • When do you need to move in?

  • How many bedrooms do you need?

  • How many people, including minor children, will be living in the rental?

  • What size rental unit are you looking for?

  • Can you tell me how you found this property?

  • The rent is $1,400 per month. Is that in your price range?

  • May I ask your source of income?

  • How long do you intend to live at this property?

  • How much parking space do you require?

  • Where are you living now?

  • What, if anything, is wrong with your current rental property?

  • Why have you decided to look for a new home?

  • Do you currently live, work, or go to school in the area?

  • What types of pets do you have?

  • Do you need a property that allows smoking inside the unit?

  • When can you drive by the property?

  • How would you like me to contact you? Text? E-mail? Phone? What's the best day and time to do so?