How to Create a Motivated Workplace
Motivation among employees in the workplace is a curious thing. Employers sometimes have a difficult time defining a motivated workplace, but they have no trouble figuring out when motivation is absent from a workplace — productivity drops, creativity takes a nosedive, workers become bored with their jobs, careless mistakes increase, and the quality of products and services is compromised.
But what exactly is motivation? Some hallmarks of a motivated workplace include
Commitment to results and responsibility for actions: Every employee is committed to the overall success of the enterprise and strives to do his or her best.
Open communication: In a workplace with high motivation, no secrets or hidden agendas lie under the surface. People know what’s going on. Employees aren’t blindsided with unexpected information. In turn, they don’t conceal information or mislead their managers. Both sides provide feedback and listen to one another.
Low employee turnover: Motivated employees are exceptionally loyal to their employers. They feel good about their jobs and their company.
Creativity and ingenuity, especially in solving problems: Employees feel motivated when they know that they can be part of a solution or when they’re encouraged to experiment with approaches they themselves develop.
Collaboration: Lively, productive interaction among employees is another sign of motivation in action. Motivated employees enjoy working in teams and cooperating with one another.
Excellent customer service, both internally and externally: Motivated employees provide the best service they can, helping internal customers (their coworkers) as well as external ones.