How to Boot Snow Leopard from a DVD-ROM
The bootable Mac OS X Snow Leopard Install DVD-ROM is important if your Mac ever refuses to boot like normal. If you don’t have a bootable DVD-ROM — preferably a Mac OS X Snow Leopard Install DVD-ROM — call Apple or your Apple dealer to arrange for a replacement.
To boot your Mac from a DVD-ROM installation disc, follow these steps:
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Insert the Mac OS X Install DVD into the DVD drive.
If your Mac uses a tray to hold the DVD, make sure that it retracts and that the disc is in.
If you have a tray-loading DVD-ROM drive and it’s closed, you can get it to open by restarting (or starting up) your Mac while pressing the mouse button. Continue pressing until the drive tray pops out; then release.
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Shut down or restart your Mac.
If you shut it down, wait a few seconds and then start it up the usual way.
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Press and hold down the C key immediately, and keep it pressed until your Mac either boots from the DVD or doesn’t.
If it does boot from the DVD-ROM, you see a Welcome screen.
If it doesn’t boot, you see a prohibitory sign, spinning-wheel-of-death, or kernel panic alert. . . anything but the first screen of the Mac OS X Installer, the login window, or the Finder. Any of those is your cue to try Step 4.
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If your Mac doesn’t boot after Step 3, hold down the Option key while booting to display the built-in Startup Manager.

Use the built-in Startup Manager when you boot from a DVD.
It displays icons for any bootable discs that it sees and allows you to select one (including the installation DVD).
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Click the DVD-ROM icon to select it, and then press Return or Enter to boot from it.
This technique is quite useful if your usual boot disk is damaged or having an identity crisis during startup.
If you can’t boot from DVD then either you just installed something new that’s aggravating your Mac, or your Mac needs to go in for repairs (usually to an Apple dealer).
To get your Mac up and running again, you can try any of the following:
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Call the tech-support hotline: Before you drag it down to the shop, try calling 1-800-SOS-APPL, the Apple Tech Support hotline. The service representatives there may be able to suggest something else that you can try. If your Mac is still under warranty, it’s even free.
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Ask a local user group for help: Another thing you might consider is contacting your local Macintosh user group. You can find a group of Mac users near you by visiting Apple’s User Group Web pages.
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Try Dr. Mac Consulting: You can check out consulting services or call 408-627-7577. A team of expert troubleshooters does nothing but provide technical help and training to Mac users, via telephone, e-mail, and/or Internet-enabled remote-control software.
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Check whether you have RAM issues: If you have problems immediately after installing random-access memory (RAM) — or any new hardware, for that matter — double-check that the RAM chips are properly seated in their sockets. (Warning: Don’t forget to shut down your Mac first.) With the power off and your Mac unplugged, remove and reinsert the RAM chips to make sure they’re seated properly. If you still have problems, remove the RAM chips temporarily and see whether the problem still exists.
Follow the installation instructions that came with the RAM chips — or the ones in the booklet that came with your Mac. But even if they don’t say to get rid of the static spark, you should (by using an antistatic strap available from most RAM sellers or by touching an appropriate surface, such as the power-supply case inside your Mac) before you handle RAM chips.

Macs and OS X Glossary
802.11x wireless
A protocol for connections to your Ethernet network and your Apple TV unit.

Macs and OS X Glossary
Address Book
The place for addresses, phone numbers, and e-mail addresses on the Mac. You can also add a picture and note about the person.

Macs and OS X Glossary
alias
A pointer to another application of folder.

Macs and OS X Glossary
Bluetooth
A short-range wireless technology that lets your Mac communicate with other compatible gadgets, from up to 30 feet away.

Macs and OS X Glossary
ColorSync
A printer setting that lets you add black and white, blue tone, sepia, or other filters.

Macs and OS X Glossary
cookie
A small file that a web site automatically saves on your hard drive. It contains information that the site will use on your future visits. For example, a site might save a cookie to preserve your site preferences for the next time or ¯ in the case of a site such as Amazon.com ¯ to identify you automatically and help customize the offerings that you see.

Macs and OS X Glossary
Dashboard
A translucent screen that lays on top of your desktop and houses clever little applications called widgets.

Macs and OS X Glossary
desktop
The whole of your Mac’s computer screen. Also called the Finder.

Macs and OS X Glossary
Discoverable mode
Helps other Bluetooth devices find your Mac.

Macs and OS X Glossary
Dock
The colorful bar on the bottom of the Mac screen. It’s a rough cross between the Windows taskbar and the Start menu.

Macs and OS X Glossary
double-clicking
Left-clicking twice in rapid succession while keeping the cursor in the same location.

Macs and OS X Glossary
dragging
Positioning the cursor on top of a symbol or icon and then holding down the mouse button and rolling the mouse across your desk, which moves the symbol or icon to a new location.

Macs and OS X Glossary
driver
A software program provided by the printer manufacturer that tells Mac OS X how to communicate with your printer.

Macs and OS X Glossary
Dynamic Host Configuration Protocol; DHCP
A protocol that enables a computer to automatically get connection information for communicating with a network or your ISP.

Macs and OS X Glossary
Exposé
A Mac feature that, with a click of a button, organizes your Mac desktop.

Macs and OS X Glossary
FileVault
A Mac feature that automatically scrambles, or encrypts, the data in your Home folder.

Macs and OS X Glossary
Finder
The application that Mac OS X runs to display the operating system’s menus and windows.

Macs and OS X Glossary
FireWire
A speedy connector often used with digital cameras.

Macs and OS X Glossary
FTP
Part of the TCP/IP protocol suite; (the hoary acronym FTP stands for File Transfer Protocol. FTP is one of the oldest methods for sharing files between computers

Macs and OS X Glossary
function keys
Housed on the top row of the Mac keyboard, the keys with the letter F followed by a number.

Macs and OS X Glossary
iCal
The Mac’s built-in calendar.

Macs and OS X Glossary
iDVD
The application that lets you burn movies onto a disk.

Macs and OS X Glossary
iMac
A Mac desktop computer.

Macs and OS X Glossary
iPhoto
The application where you store and touch up digital images.

Macs and OS X Glossary
iSync
The application that keeps your calendar, Address Book, and Internet bookmarks synchronized across multiple devices.

Macs and OS X Glossary
iTunes
Apple’s renowned musical jukebox.

Macs and OS X Glossary
iWeb
The tool that lets you create personal Web sites, blogs, and podcasts.

Macs and OS X Glossary
Lightweight Directory Access Protocol; LDAP
With LDAP, you can search a central company directory from anywhere in the world as long as you have an Internet connection.

Macs and OS X Glossary
Lightweight Extensible Authentication Protocol
An encryption protocol developed by Cisco Systems for superior security in the business world.

Macs and OS X Glossary
Mac Mini
Apple’s budget desktop computer. Weighing less than 3 pounds, it’s portable, but not in the same sense as a notebook.

Macs and OS X Glossary
Mac OSx
The operating system that Apple included with all new Mac computer systems since 2002.

Macs and OS X Glossary
Mac Pro
A Mac desktop intended for professionals facing demanding graphics and other computing tasks. Its arrival completed the transition of the Mac line to Intel processors.

Macs and OS X Glossary
MacBook Air
Apple’s super-thin Mac. Encased in aluminum with a 13.3-inch display, Air measures just 0.16 inches at its skinniest point and just 0.75 inches at its thickest. But it still boasts a full-size keyboard and very good battery life.

Macs and OS X Glossary
MacBook, MacBook Pro
Apple’s successor to the PowerBook.

Macs and OS X Glossary
Mail
Apple’s built-in calendar.

Macs and OS X Glossary
MobileMe
The application that keeps your e-mail, contacts, and calendar synchronized, no matter what device you’re using.

Macs and OS X Glossary
Network interface card
A hardware device that your computer uses to talk to the rest of the network.

Macs and OS X Glossary
operating software
The software that makes a Mac work.

Macs and OS X Glossary
parental controls
Safety features that let you place limitations on your child’s computer use.

Macs and OS X Glossary
partition
A formatted section of a disk that contains data.

Macs and OS X Glossary
PDF
A special document display format developed by Adobe; they display like a printed document but take up minimal space.

Macs and OS X Glossary
phishing
A form of Internet fraud where identity thieves, posing as a respectable financial or Internet company, tries to dupe you into clicking phony links to verify personal or account information.

Macs and OS X Glossary
RAID set
A group of multiple separate disks, working together as a team.

Macs and OS X Glossary
Safari
The Mac’s Web browser.

Macs and OS X Glossary
Smart Groups
A way to group contacts in your Address Book.

Macs and OS X Glossary
Smart Mailboxes
Searches for e-mail that matches specific search criteria.

Macs and OS X Glossary
Spotlight
The Mac’s search technology.

Macs and OS X Glossary
start-up disk
The boot drive that contains the Mac OS X system you’re using at the moment

Macs and OS X Glossary
thread
Contains an original message and all related replies, which makes it easy to follow the flow of an e-mail discussion without bouncing around within your Inbox, searching for the next message in the conversation.

Macs and OS X Glossary
trackpad
The smooth surface below your Mac keyboard that’s your laptop’s answer to using a mouse.

Macs and OS X Glossary
USB port
The place on your Mac where you plug in devices you want to connect, such as printers, scanners, digital cameras, and more.

Macs and OS X Glossary
Voiceover
A screen reader designed to make using a Mac easier by speaking the contents of the screen.

Macs and OS X Glossary
wireless network
A network that isn’t connected by wires but uses radio waves, instead.