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Getting to Know Team Spaces in IBM Workplace Services Express

In IBM Workplace Services Express, a team space is sort of the home page for a particular team or project; it's the online place where everything that's related to the team or project is stored. All the documents, information, schedules, discussions, milestones, and contact info for key players are collected in a team space and made available to everyone connected to the project or team.

No two teams are exactly alike, and no two projects are, either. That's why each team space you use is a little different in its design and content. Some team spaces are relatively staid, with infrequent updates and relatively stable content, while others are much more interactive, with daily (or even hourly) updates, new documents being posted all the time, and what seems like constant updates to the team's calendar and tasks.

One of the elements that defines and distinguishes a team space is the list of people who have access to it. You probably won't have access to every team space at your company, for the same reasons you don't have to attend every single meeting at your company. And if you wanted to attend a meeting in some other department, you'd probably get stopped at the door.

Likewise, every team space has a membership list that determines who does and who doesn't have access. For those people who do have access, the member list also explains exactly how much access the person has.

Most team spaces have at least three levels of access (which are known officially as roles):

  • Owner: The king or queen of a team space, who has the veritable keys to the kingdom, is the owner. The owner can do just about anything in that team space. The most important power this sovereign has is the power to grant and deny other people access to the team space; his or her highness can also delete the entire team space, if he or she is so inclined. Owners can add and delete documents as well. Usually, the owner is a manager, team leader, or project manager. And there's only one king or queen of the kingdom, so only one person is designated this supreme right.
  • Moderator: A team space can have multiple moderators, and these people hold a lot of water in a team space because they can grant and deny access to other people, too. The other thing moderators can do is delete documents and information that other people post. The only difference between a moderator and a team space's owner is that a team space only has one owner, who can do everything, including transferring ownership of the team space altogether. Moderators, on the other hand, are different because a team space can have multiple moderators, who can do everything, except transfer ownership.
  • Contributors: The most common type of person in a team space is a contributor; the rank and file contributors can add documents to the team space's libraries and discussion areas, interact with others, post information in the team space's forms and calendars, and so on. Contributors can't grant team space access to other people, and they can only edit and delete the documents and information that they themselves post in the first place. You'll probably have contributor access to most of the team spaces you use.

Although some team spaces have even more levels of access, it's a pretty safe bet that you'll always encounter at least these three.

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