Getting an eBay Seller's Phone Number

If you don't hear from the seller of your eBay item after three business days and you've already tried sending an e-mail, you need to get more contact information. Remember back when you registered and eBay asked for a phone number? eBay keeps this information for times like this.

To get an eBay member's phone number, go back to Find Contact Information on the Advanced Search: Members: Find Contact Information link. Fill out the Contact Info form by entering the seller's user ID and the number of the item that you're buying, and then click the Search button. If all the information is correct, you automatically see a request-confirmation page and eBay generates an e-mail message to both you and the other user.

eBay's e-mail message includes the seller's user ID, name, company, city, state, and country of residence, as well as the seller's phone number and date of initial registration. eBay sends this same information about you to the user you want to get in touch with. Most sellers jump to attention when they receive this e-mail from eBay and get the ball rolling to complete the transaction.