For Seniors: Browse Windows 8.1 Help

With so many Windows features, you’re bound to run into something that doesn’t work right or isn’t easy to figure out. That’s when you need to call on the resources that Microsoft provides to help you out.

Through the Help and Support Center, you can get help in various ways, including the following:

  • Access information that’s stored in the Help and Support database. You can access this information whether you're online or not. Logically enough, a database contains data; in this case, it contains information about Windows 8.1, organized by topic. You can search for or browse through topics using a powerful search mechanism to find articles by keywords such as printer or e-mail.

  • Read helpful articles. You can take advantage of several articles that provide insight into working with the Start screen and useful Help & How-To articles on the Windows website.

  • Search Microsoft Answers. Microsoft offers a way to search answers in the Windows Forum to see if somebody else has had a similar problem. You can also ask a question yourself. A Microsoft employee responds and gives you advice when you post a question.

  • Invite someone to help you through Remote Assistance. Get help from another person by using the Windows 8.1 Remote Assistance feature.

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