You might find you have new questions about Facebook often. Each year, Facebook modifies parts of the site, redesigns how certain pages look and feel, and adds features. Here are some of the most frequently asked questions:
Is my computer infected with a virus? One of the main ways that people discover they've picked up a virus through Facebook is when a friend receives a message from them that looks like spam. If this situation happens to you, your first step should be to change your password by clicking the Forgot Your Password link from the log-in page, or going to Account Settings. Often, viruses hack an account and change the associated e-mail address or password to take control. If you can’t change your password, that’s probably what happened. If that’s the case, contact Facebook customer support immediately by going to the Security Help topic in the Help center: Finally, you should run a virus scan of your computer to help remove any malware that might have ended up on your computer as a result.
Do people know when I look at their timelines? No. No. No. When people see stories about their friends pop up on their Home page, they sometimes get a little anxious that this means Facebook is tracking everything everyone does and publishing it to everyone else. That’s not true.
I can’t remember my password. Can you reset it for me? No. Click the Forgot Your Password link on the login page to start the reset process, which entails Facebook sending a reset link to your e-mail account.
My account got deactivated because it said I was sending too many messages. Why? When an account starts sending a lot of messages in quick succession, especially when those messages contain links, this looks a lot like spam to the system. In most cases, the person is warned first, but if the behavior continues, his account is disabled. The only way to have this action reversed is to write in through the Help pages and request reactivation. To write in, click Help Center from the Account menu — the white downward-facing arrow — from the blue bar on top. Search for an FAQ titled My Personal Facebook Account Is Disabled, and follow the instructions for contacting Facebook. This can sometimes take several days.
What do I do with friend requests I don’t want to accept? There are a number of actions you can take:
Many people just leave the request sitting there forever.
Click Not Now.
If you don’t want to accept because you don’t want to read about that person in your News Feed, no problem! Simply hit Accept. The first time she shows up in News Feed, hit the caron (downward-pointing triangle) at the upper-right of the story and choose Unsubscribe from <friend’s name> or Hide All by <friend’s name>. This action removes her from your News Feed for good until you choose to add her back.
Will Facebook start charging me to use the site? Another simple answer: No. This rumor is a particularly nasty one that makes the rounds every now and again via people’s statuses. There are several variations, but they always seem to involve asking you to repost the status that Facebook is shutting down/going to start charging/running out of names. Don’t fall victim to this ruse. Facebook has long maintained that it will always be free to users. Unless you’re advertising something, Facebook will always have space for you for free.
How do I convince my friends to join Facebook? Most methods for persuasion involve showing (rather than telling) your friend the value by sending him links to the photos you post on Facebook, putting his e-mail address on the invite of Event and group invitations, or even sending him links and messages (again, by putting his e-mail address on the To line) from the Facebook Inbox.
What if I Don’t want everyone knowing my business? You can be an extremely private person and still derive nearly all the same value out of Facebook as anyone else. All you have to do is learn how to use the Privacy controls and lock down all your information and access to your timeline, ensuring that only those you trust can see your info. From there, you can interact in all the same ways as anyone else without feeling like your privacy is being compromised.
I heard Facebook owns everything I put on its site — true? In a legal sense, yes. You also own everything you put on Facebook, and whenever you delete any of your content, it will be deleted by Facebook. What Facebook doesn’t own (but you do) is the right to transfer ownership of any of your content to anyone else. So it’s completely illegal for anyone else to take your content from Facebook and use it for their own or any commercial use.