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Wi-Fi Connections for Enterprise Mobile Devices: Apple
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Enterprise Mobile Device: Personal Apple Device Backup and Restore

There are practical things you must tell your employees about mobile device security. You can pass this information along to your Apple device users regarding backing up, restoring and data transfer.

Backing up iPhones and iPads

Apple provides the iTunes software application that can be installed on Windows PCs and Mac computers. The iTunes application (www.apple.com/itunes) provides a simple user interface to control backups as well as to restore data from the computer back to your device, if needed.

To backup an iPhone and iPad to your computer, connect your device to your computer and sync it with iTunes. iTunes makes a backup each time you sync the device to your computer.

Only one copy of the backup is maintained, so even if you backup more than once, only the most recent copy is maintained on the computer.

iTunes backs up most device settings, including call history, apps, contacts, e-mail, Wi-Fi, and VPN settings, and several other pieces of information. You can customize the actual data that's backed up by selecting the appropriate options on the iTunes application.

  1. Connect the iPhone or iPad to the computer that has iTunes installed.

    iTunes should start up automatically when it detects the iPhone or iPad connected to the computer.

  2. In iTunes, under Devices, select the device being synced.

  3. In the right-hand pane, select the application type whose settings you want to customize.

  4. Make changes to the application type as needed and then click Apply to confirm your changes.

You can configure your backed-up data to be encrypted on your computer. On the Summary tab, select the Encrypt iPhone Backup check box and enter a password. Be sure to remember the passcode, though, or you won’t be able to restore to the device.

Restoring data from iPhones and iPads

You can use the iTunes software to restore data on an iPhone or iPad. The first step is to restore the device to its factory-default settings. Doing so deletes all user data from the device. When the device is back to its factory-default configuration, you can restore a previously backed up configuration and data to the device.

  1. Connect the device to your computer.

  2. Select the device from the Devices option in iTunes.

  3. Select Summary, and click Restore.

  4. When iTunes prompts you to backup the device prior to restoring it, click Don’t Backup.

    The device is restored to factory configuration.

  5. When the device starts up again, select a previously backed up configuration to restore to the device.

    Doing so will copy the old configuration to your device.

Transferring data between iPhones and iPads

It’s easy to transfer data from an old iPhone or iPad to a new one. To transfer data from one device to another, follow these steps:

  1. Backup the old iPhone or iPad with iTunes.

  2. Connect the new iPhone or iPad to the computer.

    iTunes prompts you, asking whether you want to restore from an old device or set up the device you’re restoring as a new one.

  3. Select the option that backs up from the old device to the new one.

    iTunes restores contents from your old device to the newly connected device. The new iPhone or iPad restarts when data restoration is complete.

  4. You can choose to sync information selectively to the new device. Select the desired options (such as Music, Photos, or Videos), and then click Apply to continue.

    Your selected data is transferred to your new iPad or iPhone.

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