How to Create a Customer-Centric Social CRM
Segmenting Customers by the Five W’s
How to Define Processes That Yield Insights for Your Social CRM

Eight Tips on How to Choose a Consultant

Step 8 of 8
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When it’s over, it’s over.

Consultants make money by keeping you engaged, so watch for suggestions that you expand your project beyond the original plan.

Consider whether you really need those added services.

If you do want to expand the project, start over at the planning stage. Engage your management team and employees, make a budget, and write a new contract. Set a new timetable.

If you don’t need to continue – or want to – thank your consultant, pay the bill, and say good-bye.

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