Effective Project Management: How to Hold People Accountable
Part of the Project Management For Dummies Cheat Sheet
When people accept a responsibility, they give you the right to hold them accountable for their performance. Even if you technically have no direct authority over a person on your project team, act as if you have the authority, unless you're specifically told otherwise.
Here are some effective ways to hold the people on your project team accountable:
Involve the people who have authority over your team members.
Be specific regarding desired results, time frames, and resource budgets.
Get your team members' commitment.
Put all commitments in writing.
Agree on a plan for monitoring your team members' progress and follow it.
Tell others on your project about the commitments made.
Create a sense of urgency and importance about the project.
Express appreciation for the effort put in and the results achieved.