Draft a Budget for Your Mediation Business
You’ll need to draft a budget for your mediation business. Few businesses have a lower overhead than mediation does. All you really need is a roof over your head, a vehicle to get you from point A to point B, a computer with Internet access, a telephone, and liability insurance.
If you’re planning to start out by moonlighting as a mediator, you may not even need a budget at first. When you’re ready to launch a full-time mediation business, however, a budget is essential in ensuring that you have sufficient cash flow to pay your bills and fuel your business venture.
When drafting your budget, be sure to include all expense categories, including these monthly expenses:
State licensing/registration fees: If you’re licensed in another profession (for example, you’re a psychologist or attorney), you’ll need to budget for state licensing/registration fees if you want to retain your licensure in a profession other than mediation.
Living expenses: Examine your personal finances to find out how much you need to draw from your business monthly to remain solvent. Be sure to include health and life insurance premiums, especially if you’re currently working for an employer who provides coverage.
Office space: If you’re mediating cases in a court-annexed mediation program, you can often use court facilities for free. If not, you may conduct sessions in a home or virtual office. (A virtual office provides a business address, phone number, support personnel, and access to meeting rooms and other facilities. It reduces the overhead of running your own office.)
If you’re mediating business disputes or disputes among professionals, you should feel free to suggest that the mediation take place in their offices.
Professional services: You may want to hire a part-time bookkeeper and a certified public accountant (CPA) to keep records, balance the books, and make sure you fulfill your tax obligations and get all the tax deductions you qualify for. Find out from the bookkeeper and accountant how much to budget for these services.
Internet and communications: List monthly Internet fees and telephone fees (if you have a separate telephone just for your business).
Office supplies: Include paper, ink, file folders, staples, paper clips, and the like. Don’t include one-time costs, such as for office equipment and furniture.
Marketing: The greatest marketing cost for mediators is measured in time and consists of networking face-to-face with the market. In addition to that sweat equity, budget for a website, a blog, business cards, brochures, letterhead, and a monthly newsletter (mail, e-mail, or both). You may also want to include additional funds depending on your marketing plan.
Dues and fees: Dues and fees for membership in organizations to which members of your market belong are also considered marketing expenses. For example, if you belong to the Writers Guild of America to keep in touch with members of that community, include those membership dues in your budget.
Membership in some organizations is free, such as churches, PTAs, community watch groups, and the like. Membership in country clubs, bar associations, and industry groups may be quite costly. Some organizations, such as your local chamber of commerce, rotary group, or Toastmasters club, are mid-range expenses.
Budget enough money to belong to enough organizations that you attend at least one in-person event a month. Because those events are rarely free, add the cost of lunch and dinner meetings you attend during the year. The websites of most industry and bar association groups have calendars of events, the cost of those events, and, of course, the cost of membership.
Liability insurance: Liability insurance is a must for any mediator. Fortunately, the cost is pretty low.
Property insurance: Whether you rent or own office space, purchase property insurance to cover any slips and falls by visitors and damage to or theft of equipment or furniture.
If you rent offices or host mediations in your home office, make sure the premises meet the requirements of state and federal laws regarding the accommodation of people with disabilities. The federal government’s Small Business Administration has an online guide to the ADA. The Equal Opportunity Employment Commission (EEOC) also has a primer on its website advising small businesses how to comply with the ADA.
Individual states also have laws governing access to business premises.
Taxes: Federal and state income taxes are the two biggies. A good rule of thumb is to set aside about 35 percent of your gross income to cover these taxes, but check with your accountant to be sure. Also, most cities levy business taxes on any money-making enterprise, even if it’s only part time or operated out of a home.
These are monthly fees. Also make sure you have enough money set aside to cover one-time start-up costs, including attorney fees (if you choose to incorporate), fees for registering your business with the proper authorities (the secretary of state in most states), and office equipment and furniture expenses for computers and accessories, desks, chairs, bookcases, filing cabinets, staplers, pencil sharpeners, and so on.
Include a prudent reserve of at least three months’ worth of expenses to cover emergencies, such as unexpected vehicle repairs, a lull in business, or a sudden increase in dues, fees, taxes, or insurance premiums.
Keep your business and personal finances separate. Opening a separate checking account for your business and having a business-only credit card are two great ways to track business expenses. In addition, personal finance programs, such as Quicken, enable you to keep separate accounts.

Careers Glossary
academic curriculum vitae resume
A resume format that includes a comprehensive biographical statement of three to ten pages. This resume format emphasizes professional qualifications and activities.

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accomplishment resume
A variation of the hybrid resume that includes qualifications and accomplishments.

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Americans with Disabilities Act; ADA
A document signed into law that makes it illegal for an employer to discriminate against (or refuse to hire) a person simply because that person has one or more disabilities.

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applicant tracking system
A software application that helps a company recruit employees more efficiently. Includes features to post job openings online, screen resumes, acknowledge the receipt of resumes, and generate interview requests.

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behavior-based interview
A type of job interview in which candidates are asked what kinds of behaviors they have used in the past to handle certain situations and solve problems.

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blog
A Web-based journal that is written and updated by one or more blog writers, or bloggers. Today's more sophisticated versions read like media stories and columns.

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branding statement
A marketing tool for job seekers consisting of a brief statement that communicates who you are in the workplace; typically used in resumes and job interviews. Also sometimes called a branding brief.

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broadcast letters
Self-marketing letters that a job seeker sends to a large but carefully targeted list of potential employers. These letters are designed to uncover an opportunity in the hidden (unadvertised) job market.

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career management documents
A family of job letters that are self-marketing tools for people who want to be hired for the best jobs. Includes job ad reply letters, broadcast and prospecting letters, resume letters, follow-up letters, and e-mail cover notes.

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competency-based approach
A resume style that focuses on the skills and talents needed to be able to perform a particular task to a certain standard. Connects your behaviors with your accomplishments.

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core resume
A starting resume that you use as a base or template to spin off targeted versions of your resume (for specific positions) when you must move quickly.

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cover letter
A self-marketing document designed to sell yourself and get an interview for a specific job; typically accompanies a resume.

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credit histories; consumer reports
Reports that contain your payment history to creditors. These reports may also include names of previous employers, residential stability data, divorce information, and estimated prior earnings.

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directive interview
A type of job interview in which the interviewer maintains complete control and walks you through the discussion to uncover what he or she wants to know.

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EEOC
Equal Employment Opportunity Commission. The EEOC is a U.S. federal agency that investigates discrimination complaints.

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e-mail cover note
An e-mail message that introduces a resume that you distribute online. Typically, a shortened and more informal version of a cover letter.

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e-resumes
Electronic resumes. Resumes that you distribute online.

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font
A complete character set comprised of a single size and typeface, such as 12-point Helvetica.

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font size
The height of the characters in a font set, measured in points, such as 10-point or 14-point. One point is equal to 1/72 of an inch.

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foundation skills
A skills language used in cover letters to communicate your expertise in fundamental job skills — includes basic skills, people skills, thinking skills, and personal qualities.

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functional resume
A resume format that focuses on portable skills or functional areas and ignores chronological order. This resume format works well for career changers, new graduates, ex-military personnel, work-history gaps, or special-issue problems.

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hybrid resume
A resume format that is a combination of the reverse chronological resume format and the functional resume format.

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instant messaging; IM
A real-time form of communication between two or more people online, who type messages back and forth in a window. Job seekers can attach resumes to messages.

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integrity test
A test administered by a potential employer during the interviewing process that rates honesty, responsibility, and reliability for the job.

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intellectual property
Work samples that you submit to a potential employer during the job interview process, such as portfolios, project materials, and proposals.

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international curriculum vitae resume
An excruciatingly detailed resume format used to apply for international jobs. This resume style is typically six to eight pages long and often uses the reverse chronological format.

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job ad reply letter
A letter that is written in reaction to a published job opening in print or online.

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job board
A Web site that posts general or specialized job listings, such as CareerBuilder.com and Monster.com.

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keyword resume
A resume format that places a profile of keywords at the top of a document. This resume format is not in common use today because current resume search databases can pick up keywords anywhere in a resume, not just at the beginning of a document.

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keywords
Internet search words (generally nouns and short phrases) that identify your qualifications. Employers use keywords to search and retrieve e-resumes in databases for available job positions.

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linear resume
A resume format that flows one line at a time and relates achievements, winning moves, and star points in short, quick spurts; designed to attract the eyes of busy readers.

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marketing pitch
A personal commercial that you create to sell yourself during a job search. A marketing pitch should be about one to two minutes long.

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nondirective interview
A type of job interview where the interviewer's questions tend to be broad and general so that you can elaborate and tell stories about yourself and your qualifications.

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OFCCP
Office of Federal Contract Compliance Programs. The OFCCP is an agency that tracks the diversity hiring record of those applying for positions with federal contractors.

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online executive bio
A short profile (about 200 words or less) that is placed on social networking sites and job boards to advance employment or business objectives. Includes keywords and a link to a full resume.

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online profile
A lengthy multi-link document that appears on Internet networking and career sites such as LinkedIn.com and VisualCV.com.

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online referral service
An e-mail job distribution method paid for by employers. This service helps you identify which of your contacts may know people at companies where you would like to work.

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online screening program
A form of pre-employment screening that verifies that you are a good fit for the position and that you haven’t lied about your background. May include online tests, assessment instruments, and questionnaires.

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patterned interview
A type of job interview (also called a structured interview) in which the interviewer works from a written list of questions asked of all candidates and writes down your responses.

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personality test
A test administered by a potential employer during the interviewing process that measures choice, preference, values, behavior, decisions, attitudes, and job-related interests.

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podcast
A digital audio or video file that is available for downloading from a Web site. Usually available in a series that is often packaged like a daily newscast or commentary.

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podcasting
The process of creating and distributing audio and video feeds over the Internet. To make a podcast, you need a computer, microphone, Internet access, and recording software.

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portfolio
A collection of work samples often delivered as part of the job interview process for those in fields such as design, graphics, photography, architecture, advertising, public relations, marketing, education, and contracting.

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professional resume
A resume format that emphasizes professional qualifications and activities and is typically three to five pages long. This format is essentially a shortened version of the academic curriculum vitae resume format.

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prospecting letters
Self-marketing letters that a job seeker sends to a relatively small and select number of potential employers. These letters are designed to uncover an opportunity in the hidden (unadvertised) job market.

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recruiter; headhunter
An employers’ personal shopper, tasked with going into the marketplace and bringing back the best qualified candidates for the thriftiest prices.

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resume blasting services
A service that advertises their willingness to save you time and trouble by blasting your resume to thousands of recruiters and hiring managers all over the Internet — for a fee. These services are generally not recommended due to privacy and identity theft concerns.

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resume letter
A self-marketing document that combines a cover letter with a resume (the resume is not a separate document). This type of letter is typically two pages long, but can be one page.

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reverse chronological resume
A resume format that includes employment history from the most recent jobs working backwards, showing dates for employers and educational institutions. This resume format works well for those with a steady career progression.

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screener
An employee (typically an administrative assistant or HR specialist) who monitors phone calls for a company when you call their main telephone line.

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screening interview
A first-cut job interview that is used to weed out all applicants except those who are best qualified for the position.

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selection interview
A job interview in which you meet with a supervisor, department head, or another person who has the authority to hire you.

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SEO
An acronym for Search Engine Optimization. SEO is a method of using technical and strategic maneuvers to increase the traffic driven by search engines to a Web site.

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serial interview
A type of job interview in which you are typically passed from the initial screener to a line manager to a top manager — and perhaps a half-dozen people in between.

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social networking services
Web-based services — including discussion groups, message boards, e-mail, and blogs — that give users a way to find and interact with people who have similar interests. Some of this interactivity focuses on job search and recruiting.

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spiders
Automated programs (software) used by specialized search engines to scrape (crawl) the Web to find and haul in content, such as job postings. Also called robots or just 'bots.

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stress interview
A type of job interview in which the interviewer intentionally uses various intimidation tactics to attempt to put pressure on you.

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targeted resume
A resume that is customized for a specific employment goal or position in a job search.

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typeface
A specific family of fonts in a similar design style (including multiple sizes of that font), such as Arial or Times New Roman.

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vertical job search engines
Online search engines that search only for job listings, across multiple job sites at once. Examples include SimplyHired.com and Jobster.com. Also called verticals or aggregators.

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video resume
A canned video interview in which a candidate speaks about his or her qualifications, goals, and strengths; sometimes called a video podcast.

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watermark
A faint image ingrained in quality-stock paper. Resumes are commonly printed on paper stock that includes a watermark.

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Web 2.0
The second generation of Web design that uses sites in which people communicate and share information. Web 2.0 tools include blogs, instant messaging, podcasts, RSS feeds, and social networking services.

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Web resume
An electronic resume that you post on a personal Web site; also sometimes called an e-portfolio or HTML resume.