Online Test Banks
Score higher
See Online Test Banks
eLearning
Learning anything is easy
Browse Online Courses
Mobile Apps
Learning on the go
Explore Mobile Apps
Dummies Store
Shop for books and more
Start Shopping

To communicate in a way that conveys your meaning and demonstrates respect for your listeners, make sure to remind yourself that you have the right to speak and to be heard. Avoid apologies and banish blame. To communicate with clarity, be sure to:

  • Know your point. Be crystal clear about what you want to achieve as a result of your communication.

  • Limit yourself to three main points. Any more than that and you confuse your listener. Any fewer, and your message lacks substance.

  • Focus on the individual’s behaviour and avoid making slanderous remarks when offering feedback. The purpose of offering clear feedback is to improve performance, not to make an enemy by decimating the individual’s confidence.

  • Add a Comment
  • Print
  • Share
blog comments powered by Disqus

SERIES
Communication Skills For Dummies Cheat Sheet (UK Edition)

Advertisement

Inside Dummies.com

Dummies.com Sweepstakes

Win $500. Easy.