Lead Generation For Dummies
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When measuring the success of your marketing campaign, apply advanced metrics — such as single attribution and multi-touch attribution — to show how your lead-generation efforts contribute to revenue. Doing so helps ensure that marketing is considered a viable part of the revenue team and a solid contributor to the company's bottom line.

  • Single-attribution measurements help you give credit for a deal to marketing programs that originally created or that closed the deal, known as first-touch (FT) and last-touch (LT) attribution. Because many of your lead-generation programs are TOFU (top-of-funnel), you will have a lot of FT attribution in your measurements.

  • Multi-touch (MT) attribution tracks how each marketing program touches a deal throughout the lead lifecycle. It essentially spreads the value of the deal over all marketing interactions with the lead to see how your programs work together to create opportunities and drive closed/won deals.

Many marketers don't track MT attribution, so they don't get credit for how they influenced a deal over time. But because marketing is multichanneled and today's buyer self-educates, marketing most likely touches a deal many times before that deal is closed.

By using FT, LT, and MT attribution in your marketing automation tool, you can pinpoint marketing's influence granularly instead of relying on sales to mark something in their CRM tool that indicates marketing has found a lead.

About This Article

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Dayna Rothman is the senior content marketing manager at Marketo, a leader in the marketing automation space. Dayna leads content creation and strategy at Marketo and is the managing editor for the Marketo blog, which receives more than 400,000 unique visitors per year. Dayna has also been featured as one of the top 25 content marketers to watch according to Kapost, and one of the top 50 content marketing influencers according to Onalytica.

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