Troubleshooting Windows 8

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How to Deal with Missing Files in Windows 8 Folders

When you open a folder in Windows 8 — or even look at your desktop — you expect to see everything it contains. But when something's missing or there's nothing inside it at all, check these things before [more…]

Mouse Troubleshooting in Windows 8

What do you do when your mouse just doesn't work right in Windows 8 or when you think you're double-clicking, but your mouse thinks you're single-clicking? [more…]

New Windows 8 Computer? What to Do with Your Old Computer

If you've recently purchased a new machine equipped with Windows 8, you might be sitting around with one computer too many. After you've transferred everything of value from the old computer to the new [more…]

Windows 8: Erase Your Old Computer's Hard Drive

If you have a new machine loaded with Windows 8 and want to donate your old computer, remember to erase the hard drive on the old machine. A freshly donated hard drive can be a thief's delight. If it's [more…]

Problems Copying Music to Your iPod in Windows 8

You won't find the word iPod mentioned in the Windows 8 menus, help screens, or even in the Help areas of Microsoft's website. That's because Microsoft's competitor, Apple, makes the tremendously popular [more…]

Remove Everything from Your Windows 8 Computer

The Windows 8 Refresh tool freshens up your PC by reinstalling Windows but saving much of your information. The new Remove Everything feature, by contrast, [more…]

How to Install Drivers in Windows 8

Windows comes with an arsenal of drivers — software that lets Windows communicate with the gadgets you plug in to your PC. Normally, Windows 8 automatically recognizes your new part, and it simply works [more…]

How to Refresh Your Computer Running Windows 8

The new Windows 8 Refresh tool enables you to get Windows 8 to reinstall itself onto your computer. And while installing a fresh copy of itself, Windows 8 saves your user account, your personal files, [more…]

Empower the Windows 8 Power Button

Instead of reaching for your computer’s power switch, you should turn off Windows 8 with its own power button. The power option offers three options: Sleep, Shut Down, and Restart. [more…]

Part of the Series: Windows 8 Tune-Up: 4 Built-In Maintenance Tools

Back Up Your Computer with Windows 8 File History

Windows 8 includes a new backup solution called File History. After you turn it on, File History automatically backs up every file in your libraries every hour. The program is easy to turn on, is simple [more…]

Part of the Series: Windows 8 Tune-Up: 4 Built-In Maintenance Tools

Find Technical Information about Your Computer from Windows 8 System

If you ever need to look under the Windows 8 hood, heaven forbid, head for the desktop's Control Panel: Right-click your screen's bottommost-left corner and choose System from the pop-up menu. [more…]

Part of the Series: Windows 8 Tune-Up: 4 Built-In Maintenance Tools

Free Up Space on Your Hard Drive with Windows 8

Windows 8 grabs quite a bit of space on your hard drive, although it's slimmer than some earlier Windows versions. If programs begin whining about running out of room on your hard drive, this solution [more…]

Part of the Series: Windows 8 Tune-Up: 4 Built-In Maintenance Tools

How to Summon the Windows 8 Help Troubleshooters

When something’s not working as it should, the Troubleshooting section of the Windows 8 Help and Support center may sleuth out a fix. Sometimes, it works like an index, narrowing down the scope of your [more…]

Restore from a Restore Point in Windows 8

The new Refresh and Reset programs in Windows 8 work wonders in resuscitating an ailing computer, and they’re more powerful than the older System Restore technology. But in case you’ve come to rely on [more…]

Why Windows 8 Keeps Asking for Permission

Like Windows versions before it, Windows 8 serves up both Administrator and Standard user accounts. The Administrator account, meant for the computer’s owner, holds all the power. Holders of Standard accounts [more…]

What To Do if Your Windows 8 Settings Are Messed Up

Sometimes you want to return your Windows 8 settings to the way they were before you started messing around with them. Your salvation lies in the Restore Default button, which awaits your command in strategically [more…]

What To Do If You Forget Your Password in Windows 8

When Windows 8 won’t accept your password at the Sign In screen, you may not be hopelessly locked out of your own computer. Check all these things before letting loose with a scream: [more…]

What To Do When Your Windows 8 Computer Is Frozen

Every once in a while, Windows 8 just drops the ball and wanders off somewhere to sit under a tree. You’re left looking at a computer that just looks back. None of the computer’s lights blink. Panicked [more…]

Seven Common Windows 8 Error Messages

Windows 8 error messages rarely describe what you did to cause the event or, even worse, how to fix the problem. Following are some of the most common Windows 8 error messages, notifications, and just [more…]

Six Less Common Windows 8 Error Messages

Here are some of the less common Windows 8 error messages and notifications that you might encounter. If one of these messages matches what you’re experiencing, read how to resolve the problem. [more…]

Ways to Move Information from Your Old PC to Windows 8

Windows 8's Easy Transfer offers three different ways to copy your old PC’s information into your new PC. Each method works at a different level of speed and difficulty. Here are the contenders: [more…]

Transfer Information between Two PCs with Windows 8

Windows 8's Easy Transfer works in just a few short steps or a lengthy series of leaps, depending on the method you choose to pipe your old PC’s information into your new PC: cable, network, or portable [more…]

Pick and Choose Windows 8 Files, Folders, and Accounts to Transfer

No matter what route you choose to transfer your files to Windows 8, you’ll eventually face the window similar to the one shown here, along with the program’s stern demand: Choose What to Transfer. [more…]

Consult a Windows 8 Program’s Built-In Help

Almost every Windows 8 program includes its own Help system. To summon a program’s built-in computer guru, press F1, choose Help from the menu, or click the little blue question mark icon. [more…]

Find the Information You Need in Windows 8 Help and Support

When you don’t know where else to start, fire up Windows 8 Help and Support and begin digging at the top. To summon the program from the Start screen, type the word [more…]

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