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How to Mediate with Large Corporations

When you’re dealing with bureaucrats in mediation — the people who keep a corporate or public entity humming along on all cylinders — the parties are likely to reach impasse merely because the corporation’s [more…]

How to Use a Decision Tree in Mediation

A decision tree is a quick and graphic way to help clients in mediation analyze the potential costs and benefits of their choices when they’re focused only on the best possible outcome. Parties in the [more…]

How to Examine Potential Costs and Benefits in Mediation

Your job as a mediator is to help the parties involved consider all the upsides and downsides of going to trial and to make the most well-informed decision possible. Your job isn’t to convince them to [more…]

How to Calculate Expected Monetary Value (EMV)

Expected monetary value (EMV) is a ballpark figure that shows how much money a plaintiff can reasonably expect in mediation. Think of it as an average of the best- and worst-case scenarios. It accounts [more…]

Reframe Deals to Readjust the Parties’ Perspectives

Framing and reframing are ways to put something into perspective for the one or both parties in a way that’s likely to help them find new and more productive ways to view both the problem and the potential [more…]

How to Keep Parties in Negotiation

One of the mediator’s primary jobs is to keep the parties negotiating. The more time they spend negotiating, the stronger their buy in to close the deal. Just think back to the last time you purchased [more…]

How to Reject an Offer or Demand

Impasse in mediation is common when you’re confronting a take-it-or-leave-it offer or nonnegotiable demand that the other party’s likely to reject. Instead of allowing the other party to reject the offer [more…]

How to Safely Administer through a Central Line and Monitor the Infusion

Central vascular access devices (CVADs) are catheters placed in large, central veins, like the superior or inferior vena cava, for long-term infusions of medications, parenteral nutrition, and chemotherapy [more…]

Infusing with Technology: IV, Auto-Syringe, and PCA Pumps

You can trace infusion pump technology back to the 1960s, when healthcare institutions used pumps mainly to improve accuracy and relieve IV nurses from constant monitoring and frequent medication administration [more…]

Advanced IV Therapy Techniques

Everyone agrees that IV infusions are the fastest way to deliver medications to a patient's bloodstream, but did you know you can deliver IV meds even faster by using the following two advanced techniques [more…]

Tricks of the Trade for Starting Peripheral IVs on Adults

Starting peripheral IVs on adults is one of the most basic yet fear-evoking experiences in nursing. But don't worry; whether you're administering fluids and electrolytes, medications, or blood components [more…]

Starting IVs on Children: Insider Advice from Pediatric Nurses

IV therapy in children presents many challenges. As a pediatric IV nurse, you have to deal with squirming infants, anxious parents, chubby extremities, and smaller veins. To start off on the right foot [more…]

IV Therapy For Dummies Cheat Sheet

Starting infusions, administering IV medications, and managing IV therapy in children and adults are among the most important skills you'll use in your nursing career. After all, nurses use these skills [more…]

When to Consider a Mediator’s Proposal

When the parties reach impasse because of exaggerated offers, one option is to present a mediator’s proposal — your professional, unbiased opinion of what you think both parties would likely accept to [more…]

Agreement via Concessions and Reciprocity

You may think your parties will never, ever agree. But consider this golden truth of human nature: When one person freely gives another something of value — time, information, goods, or, in negotiations [more…]

How to Define and Summarize Problems in Mediation

Rarely does a mediated dispute revolve around a single problem. Ask one of the disputants to define the problem and you’ll likely hear a 15-minute rant about everything the other party did wrong — failed [more…]

How to Prioritize the Problems in Mediation

After you have helped the parties in mediation develop a comprehensive list of problems, lead them through the process of ranking the problems from most to least important so they can deal with each problem [more…]

Discover and Invent Solutions in Mediation

Most mediated problems have numerous solutions, and good ones can be invented. When people collaborate they can solve nearly any problem imaginable. All they need is the creativity to discover a viable [more…]

How to Brainstorm Solutions in Mediation

Old-school brainstorming is a great way to come up with a list of possible solutions. Your job is to engage the parties in performing a preliminary analysis of each proposed solution to see how realistic [more…]

Get at the Heart of the Dispute

Through aggressive and defensive posturing, the parties have collapsed all the factors that have contributed to the unpleasant state of affairs. Any one of these factors, often overlooked by parties and [more…]

Explore Rights, Obligations, Remedies, Issues, Positions, and Interests

When a party in dispute is stuck on a single issue, one of the best solutions is to help him explore his rights and obligations, the available remedies for the perceived assault on his rights or over-estimation [more…]

How to Build a Bridge between Parties

When you’re the mediator and the parties are stuck, you can help them build a golden bridge — instead of asking the party to move where she doesn’t want to go, you begin at the point where she is right [more…]

What Happens with a Hard Impasse in Mediation

Hard impasse occurs when the mediation parties’ walk-away numbers are outside the zone of potential agreement. Suppose you want to pay $4 for a pair of sunglasses, but the vendor is asking [more…]

Give a Reason for a Demand or Offer

To give money meaning, the parties, with the aid of the mediator, need to provide reasons for every demand, every offer, every counteroffer, and every threat to walk away from the bargaining table. [more…]

Sources of Trust for a Mediator

Collaborative mediation requires that a certain level of trust be rebuilt between parties who stopped trusting each other long ago. The parties also need to develop trust in you and in the mediation process [more…]

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