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Management Strategies

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What Is the Balanced Scorecard?

The Balanced Scorecard was developed in the early 1990s by two guys at the Harvard Business School: Robert Kaplan and David Norton. The key problem that Kaplan and Norton identified in the business of [more…]

Considering Six Sigma Best Practices

Successful Six Sigma efforts have several practices and characteristics in common. As you launch into your own Six Sigma journey, you can use these as landmarks to set your course and bearing. Even after [more…]

Tracing the Roots and Meaning of Six Sigma

The Six Sigma methodology was formalized in the mid-1980s at Motorola. New business and management theories and ideas were combined with basic principles and statistical methods that had existed in quality [more…]

Quality Control Technique: Trimming Down with Lean Processes

Lean processes are the latest diet craze in the world of quality control! Lean is a quality control technique you can use to identify and eliminate the flab in your company's processes. The [more…]

Avoiding Six Sigma Pitfalls

Navigating your business through the Six Sigma methodology can be treacherous. Identifying — and avoiding — common Six Sigma mistakes and perceptions can keep your business from running aground. [more…]

The Kaizen Project PDCA, or PDSA, Cycle of Lean

The term Kaizen is derived from two Japanese characters; kai, meaning “change” and zen meaning “continuous improvement.” Eliminating waste in the value stream is the goal of [more…]

The Key Principles of Lean Six Sigma

Lean Six Sigma is a powerful, proven method of improving business efficiency and effectiveness. In a nutshell, here are the key principles of Lean Six Sigma to bear in mind: [more…]

Using DMAIC in Lean Six Sigma

To undertake improvement activity in your business processes in a systematic way using Lean Six Sigma, you need to employ the useful framework of DMAIC: [more…]

Understanding Value with Lean Six Sigma

When you’re trying to improve value for your customers with Lean Six Sigma, remember that in your customers’ eyes, value is what they’re willing to pay for: [more…]

Tackling Waste with Lean Six Sigma

You can improve process flow in a number of ways using Lean Six Sigma, including by reducing waste. The seven categories of waste are sometimes identified by the acronym Tim Wood: [more…]

Lean Six Sigma For Dummies Cheat Sheet

Getting to grips with the methods of Lean Six Sigma to improve business performance and make your teams more productive? Use this helpful Cheat Sheet to remind yourself of the key principles of this powerful [more…]

Six Sigma Measures and Formulas

The goal of Six Sigma is to improve your processes (like how to fix variation) and products and increase efficiency. When you’ve gathered your data and start making your calculations, be sure to keep these [more…]

Behaviors of a Lean Leader

Lean leaders effectively exhibit the following behaviors every day. They know how the business serves the customer by [more…]

Leading a Lean Organization

To create a sustaining Lean organization, you lead differently. Lean leaders lead from gemba, where the action happens. They know the only way to truly understand what is happening is to go to the place [more…]

Defining Waste in the Lean System

Waste comes in three main forms: [more…]

What is Lean?

Lean is a customer-centric methodology used to continuously improve any process through the elimination of waste in everything you do; it is based on the ideas of “Continuous Incremental Improvement” and [more…]

Using Lean to Define and Improve the Value Stream

The value stream includes all of the activities, materials, people, and information that must flow and come together to provide your customer the value they want, when they want it and how they want it [more…]

The DMAIC Method of Six Sigma

The DMAIC (Define-Measure-Analyze-Improve-Control) project method is a formalized problem-solving process of Six Sigma. It’s made-up of five steps to apply to any procedure of a business to improve effectiveness [more…]

The Tools-Methods Landscape of Six Sigma

Having the right tools and knowing how to apply them to your Six Sigma projects will help you produce accurate, acceptable, and reusable outcomes. Here’s an overview of the Six Sigma landscape: [more…]

What Is Six Sigma?

Generally, Six Sigma is a problem-solving methodology that helps enhance business and organizational operations. It can also be defined in a number of other ways: [more…]

Six Sigma Principles

Six Sigma is based on a handful of basic principles, and these principles create the entire Six Sigma arrangement. Here are Six Sigma’s fundamental principles: [more…]

The Six Sigma Scale

The Six Sigma scale shows how well a vital feature performs compared to its requirements. The higher the sigma score, the more efficient the feature is. This table shows the universal Six Sigma scale: [more…]

Business Change Communication Checklist

Who would have thought communicating business change was so interesting, dynamic, and, quite frankly, so much work? If your head is spinning with ideas and you’re ready to go out there and communicate [more…]

Building a Sustainable Structure to Make Business Change Stick

Change is only as good as the length of time it lasts in the organization. The last thing you want is to spend enormous amounts of money and time only to find that a year down the road everything has reverted [more…]

Creating Visible Leadership to Make Business Change Successful

Change is a constant in the world of business, and when faced with business change, leaders can respond in one of the following three ways: [more…]

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