Interacting with Employees with Disabilities
The Americans with Disabilities Act (ADA) requires that employers make reasonable accommodations for employees with disabilities. If your business hires an employee with a disability, you need to accommodate [more…]
Doing Business in a Multicultural Environment
Along with the cultural diversity inherent in the global marketplace comes confusion about how to behave. People don’t always know how to interact with others from different ethnic and racial backgrounds [more…]
How to Get Your Business Involved in Videoconferencing
Videoconferencing at many businesses today comes as affordable Web and videoconferencing software for Internet meetings. Some businesses still use old-style videoconferencing, but the Web is taking over [more…]
How to Use High-Tech Gadgets Courteously
How you use high-tech gadgets at your business can reflect on your business courtesy. High-tech-device faux pas in business situations throw politeness out the window [more…]
How to Plan a Business Meeting
Planning a business meeting can be a thankless job. How you plan a business meeting goes unnoticed unless something at the business meeting goes wrong — and that kind of recognition is never good. Plan [more…]
How to Build a Professional Network
Building a professional network of clients and contacts for your business involves how you relate to people. Developing a professional network includes awareness of people who interact with your business [more…]
How to Instruct Staff in Cultural Competency
Doing business with sensitivity to cultural differences may require staff training and education. Employees who interact with publics from a variety of cultures should be competent in their cultural awareness [more…]
Preparing to Appraise Job Performance
When conducting performance appraisals in the workplace, make sure that you are well prepared to assess your employees’ performance and deliver your evaluation. Use this checklist to help you provide meaningful [more…]
How to Conduct a Performance Appraisal in the Workplace
As you conduct performance appraisal sessions as a manager or supervisor, use the following guidelines to help you increase the likelihood of having a positive and productive exchange with your employees [more…]
How to Follow Up after a Job Performance Appraisal Session
After you’ve conducted and completed performance appraisal or evaluation sessions with your employees, it’s time to shift your focus from their past performance to their future performance. These tips [more…]
Effective Words to Use in a Workplace Performance Appraisal
As you appraise an employee’s performance, you can pack a powerful punch if you use certain key words. Here are the most effective words you can use in a variety of job performance appraisal categories [more…]
Performance Appraisals & Phrases For Dummies Cheat Sheet
Workplace performance appraisals and reviews can often be challenging for managers and supervisors. These checklists and tips help guide you through preparing for performance evaluations, conducting employee [more…]
Breakfast Prep to Do before Bed for Your Bed & Breakfast
Mornings at a bed & breakfast are a scramble, and not just of eggs. Breakfast at a B&B is part of the attraction, so although you’ll get used to serving it, you may want to use the following checklist [more…]
Leadership Qualities
All great leaders have certain characteristics in common. Being a great leader has nothing to do with how you look or how you speak; leadership involves preparation and accepting responsibility, even when [more…]
Developing Your Mission as Leader
Once you've established a goal, your mission is the plan of action for you and your team to reach that goal. Use these guidelines to help lead and attain your mission: [more…]
Conflict Resolution Resources for the Workplace
Resolving conflict at work starts with the employees, but some situations call for additional resources. If you find yourself in a situation that needs a little extra help, look to your organization’s [more…]
Mediation Process for Resolving Conflict at Work
If you’re a manager dealing with a conflict in the workplace (and what workplace doesn't have some conflict?), you need a strategy to approach and defuse the disagreement. You can effectively mediate the [more…]
Signs That Conflict at Work Is Subsiding
When you’re attempting to resolve conflict in the workplace, you want to see signs that the situation is starting to improve. Your mediation strategies are working when you begin to notice that your employees [more…]
Common Contributors to Conflict at Work
When you’re dealing with conflict in the workplace, consider the underlying causes. Conflict is rarely as simple as it seems on the surface. Problems at work are often caused — or exacerbated — by the [more…]
Asking Questions to Help Resolve a Workplace Conflict
When you’re dealing with a conflict between yourself and a co-worker (your boss, a peer, or a subordinate), your focus is on resolving the conflict and improving the situation. Invite the other person [more…]
Conflict Resolution at Work For Dummies Cheat Sheet
Conflict at work can be physically and emotionally exhausting, regardless of how directly you’re involved. Discover how to mediate a conflict in your workplace by following a set process and asking the [more…]
How to Organize an Employee Coaching Meeting
If you want your employees to get the most out of your coaching and mentoring, you have to make it a collaborative effort through two-way conversation. The idea is to spend quality time with your staff [more…]
Tips for Successful Employee Coaching and Mentoring
Coaching and mentoring your employees requires a continuous effort to make it a part of your management practices. Use the tips in the following list to help incorporate coaching and mentoring techniques [more…]
The Goals of Coaching and Mentoring Your Employees
Coaching and mentoring is the modern, effective way to get the most from your employees — and to keep them committed to your company. The following list contains ten outcomes that coaching looks to achieve [more…]
How to Keep Bar Employees Honest
Of course, most people are honest, but you can take measures to ensure that all the employees in your bar resist the temptation to enrich themselves at your expense. Use the following practices to head [more…]
