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Managing Employees

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Ten Qualities of an Effective Team Player

If you were choosing team members for a business team in your organization, who would the best team players be? Assuming that people have the right technical skills for the work to be done, what other [more…]

Giving Constructive Feedback

Performance feedback can be given two ways: through constructive feedback or through praise and criticism. Don't fall into the trap of giving praise and criticism on employee performance. [more…]

Staffing Your Restaurant's Kitchen

A chain is only as strong as its weakest link. You've heard this idea related to business a million times. Like all those other endeavors and enterprises, a restaurant can't run well or long without the [more…]

Recognizing (and Avoiding) Common Management Mistakes

Mistakes are nature's way of showing you that you're learning. As a manager, you will make mistakes, but you can avoid common managerial errors by knowing where the common pitfalls are. [more…]

Differences between Work Groups and Teams

Teams definitely are forms of work groups, but not all work groups are teams. In fact, plain work groups are much more numerous than teams.

Work groups function on three levels: [more…]

Finding the Right Mental Attitude for Success

Attitude isn't quite everything when it comes to being successful, but attitude plays a part in virtually every phase of your life. A poor attitude gets more people fired than any other single factor, [more…]

Resolving Conflicts on the Team

Conflicts among team members will occur from time to time, and team members may struggle to positively resolve conflicts that arise. Finding out with your team members how best to deal with conflict situations [more…]

Building Teams to Self-Manage and Grow

Self-directed teams — sometimes called self-managed teams, empowered work units, or autonomous work teams — function in their truest sense without supervisory authority. Team members are interdependent [more…]

Preparing Your Training Environment

Establishing an environment conducive to learning is a critical aspect of starting a training session off on the right foot. You can ensure that participants walk in to a relaxed atmosphere and an environment [more…]

Preventing Bar Staff Theft

Theft means stealing, pure and simple. If a dishwasher pockets silverware from the restaurant, that's theft. If a bartender gives a drink away to a customer without ringing it up, that's theft. If a prep [more…]

Inspiring Team Creativity for Business

The creative outcome of a business team depends on the nature of the group of individuals you assemble (the more dynamic, inspired, and innovative, the better) and the communication skills that the session [more…]

Don't Let Fear Get in the Way of Success

Fear of failure is probably the second biggest cause of failure. The first is fear of the unknown — just watch any horror movie. The easiest way to overcome these fears is to take action. Don't succumb [more…]

Organizing Small Groups for Training

Small groups are critical to a well-designed training program. A handful, rather than a horde, of people gathered together have a greater chance of becoming involved and actively participating in training [more…]

Highlighting the Principles behind the Theory of Constraints

The Theory of Constraints (TOC) is a comprehensive technique for identifying and managing an organization's constraints for obtaining maximum output from a process [more…]

Planning for Employees' Growth, Development, and Education

Employee education is where many organizations get it wrong. Financial, customer, and process metrics are put into place, with strategies clearly laid out to achieve them. [more…]

Getting the Most Out of Your PR Hired Help

You've looked at your checkbook, looked with dismay at your current promotion campaign, and made a major decision: You want your promotions to be first class, and you've decided to get professional help [more…]

Watching for Illegal Accounting Practices in Your Business

Fraud, embezzlement, and misappropriation can occur in every size of business. Such illegal accounting practices require manipulation of a business’s accounts. Keep your eyes open for these kinds of illegal [more…]

How to Motivate Employees with Your Own Attitude

The attitude you adopt at the workplace affects not only you, but also your employees. Choose a positive attitude to motivate your employees. You may not have control over what happens to you, but you [more…]

How to Create a Motivated Workplace

Motivation among employees in the workplace is a curious thing. Employers sometimes have a difficult time defining a motivated workplace, but they have no trouble figuring out when motivation is absent [more…]

How to Establish Ethics in the Workplace

You can establish an ethical workplace environment at your business. Employees look to you when it comes to business ethics as the example of what’s expected: [more…]

How to Avoid Employee Motivation Busters

Don't demotivate your employees! Everyone seems to have an idea about how to motivate employees. But these things never work to motivate employees and almost always, in fact, demotivate: [more…]

How to Introduce a New Employee to Your Corporate Culture

Corporate culture means the environment in which your employees spend their time. Introduce your business's corporate culture to a new employee by following these tips, which can help you introduce your [more…]

How to Listen to Your Employees

Listen to your employees. If your employees feel you’re not listening, they won’t come to you with feedback, suggestions, or even status reports. Employees are a company’s most valuable asset. They’re [more…]

How to Criticize Employees with Care

Constructive criticism should be an ongoing part of your interaction with employees. When you offer criticism to an employee, remember to keep your criticism strictly professional. Most people know when [more…]

How to Build a Consensus among Your Employees

Build consensus among your employees when you need them to agree on a business issue or solve a business problem. Consensus building among employees doesn't mean stifling viewpoints, initiatives, or alternative [more…]

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