Business Management

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How to Obtain ISO Certification to Demonstrate Quality Control Standards

Meeting ISO (International Organization for Standardization) quality standards ensures customers that you'll provide quality product. ISO standards are the most recognized quality standards — after all [more…]

How to Introduce Quality Control to Your Organization

Introducing a quality control program into your organization requires careful planning and precise execution. Like any other major new program you introduce, thorough planning and attention to detail will [more…]

Implementing Quality Control Standards: How to Overcome Organizational Reluctance

Many people in the organization will see the introduction of a quality control process as an unwelcome change. Overcoming reluctance to a new quality control process calls for clear and consistent communication [more…]

How to Get Your Quality Control Project Back on Track

Of course you expect your quality-control project to succeed, but things rarely go as smoothly as planned. Even the best-laid plans sometimes run into problems. Be ready for trouble and use the following [more…]

Quality Control For Dummies Cheat Sheet

Without quality control, your organization can't survive for long. Successfully implementing, maintaining, and evaluating quality control standards is critical whether you're seeking ISO certification [more…]

What's Business Coaching?

In the business world, managing as a coach is a necessity not only for your success, but also for your survival. Business coaching is about helping employees become more effective — and supporting and [more…]

Management Styles: Are You a Coach or a Doer?

Business coaching is an approach to management: how you function as a manager. Usually, managers approach their roles in one of two ways — coach or doer. A common feature of both management approaches [more…]

Business Coaching: Using Constructive Feedback vs. Praise and Criticism

One of the responsibilities of business coaches is to give performance feedback to employees. Performance feedback can be given two ways: through constructive feedback or through praise and criticism. [more…]

Business Coaching: How to Give Feedback Verbally

A skilled manager is also a business coach who knows how to verbally deliver constructive feedback. The phrasing and tone of your verbal feedback is important, because [more…]

How to Coach for Performance and Career Development

In coaching for performance and career development, managers develop employees by strengthening and growing employees' skills, knowledge, and abilities. As a result, employees can perform self-sufficiently [more…]

Business Coaching: Setting the Tone for Your Team

As a manager and business coach, you set the tone for your team. To exert influence and coach effectively, stay aware of your tone-setter role because even your own faults and weaknesses can be magnified [more…]

Business Coaching: How Not to Mentor

Mentoring employees is a large part of business coaching — and knowing how not to mentor will save you headaches down the road. Many managers fall into an all-knowing, all-telling, and come-to-the rescue [more…]

How to Coach Employees on Improvement in Performance

Coaching an employee for improvement in performance (sometimes called counseling) is necessary when you repeatedly give negative feedback on the same issues. Performance improvement is a sensitive topic [more…]

How to Delegate as a Business Coach

Delegating, as a business-coaching tool, means to assign and entrust assignments and responsibilities to others. Effective business coaches realize that delegating isn't about giving people tasks [more…]

How Business Coaches Use Active Listening to Mentor Employees

When you coach or mentor employees, know how to be an active listener where you work to draw out the speaker's message. In a coaching discussion, the real key to effective facilitation is to provide nonjudgmental [more…]

Applying Brain Science to Leadership

When you lead with the brain in mind, you address the structures of the brain and its needs. One way that scientists commonly consider the brain is as structure that includes three separate “brains” that [more…]

Leading Employees by Nourishing Their Brains

The same neuroscience that applies to your brain and leadership is critical for the way you lead your employees. You can feed employees’ brains and help them grow by [more…]

Using Your Leadership Brain to Make Decisions

Making good decisions under a variety of conditions is a critical leadership skill. Your brain works differently to decide when you have little time than it does when you can mull over your options. [more…]

Leading Your Team with Meetings that Work

Many employees (and leaders) have a bad feeling about meetings, but productive meetings serve many important purposes. You can lead your meetings more effectively when you follow a few guidelines: [more…]

The Leadership Brain For Dummies Cheat Sheet

Reviewing the way the brain works and what it needs can only help you develop your leadership skills and lead your team to greater success. Translating the recent abundance of brain science into leadership [more…]

A Dozen Training Do's

To guarantee your success as a trainer and design a training session that is learner-focused, make sure to incorporate this 12-pack of ideas in your training approach: [more…]

Seven Mistakes to Avoid as a Trainer

Everybody makes mistakes, but some mistakes can seriously affect your credibility as a trainer. Steer clear of committing these training blunders: [more…]

Characteristics of Effective Training Visuals

Visuals are an effective training tool, but only when they enhance - not detract - from your training delivery. Use visuals in your training presentation according to these rules: [more…]

How to Ensure Participation in Your Training

When you encourage participation and involve people in training you enhance learning. Enhance trainee participation and help create a great learning experience by using the REACT mnemonic for training [more…]

How to Make Your Training Stand Out

How do you set apart your training materials from information people can get online or at the library? Make your training memorable buy following these tips: [more…]

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