Customer Service For Dummies Cheat Sheet
Of course, you want to keep your business focused on customer satisfaction! People have different approaches to dealing with clients and customers, define your own style and you can better serve both customers [more…]
Meeting Sales Prospects for the First Time
When you meet prospective clients during the selling cycle — or anyone, for that matter — for the first time, your goal is for them to like and trust you. You can accomplish that goal and be on your way [more…]
Handling Objections as You Sell
An important step in the selling cycle is listening to and responding to your prospect’s concerns and objections. Here are the steps to take when a person objects to something about the product or service [more…]
Quick Pointers for Closing Any Sale
Most sales are lost because salespeople didn’t clearly ask for the business or asked at the wrong time. If your product or service has proven to be truly a good decision for your client, it’s your obligation [more…]
Qualifying Your Prospective Clients during the Selling Cycle
When you first meet with prospective clients, you need to qualify them — in other words, you need to see whether the product or service you sell meets their needs. To help you remember what to ask during [more…]
Making Winning Sales Presentations
People don’t buy logically. They buy emotionally and then defend their decisions with logic. Your sales presentation must not only capture and hold the attention of potential clients but should also involve [more…]
Selling For Dummies Cheat Sheet
With the right selling skills in your arsenal, you’ll have more happiness and satisfaction in all areas of your life, not just in your selling career (although your selling will certainly benefit, too) [more…]
Building Your Business's E-Mail List
Collecting e-mail addresses isn't easy. Fortunately, your e-mail list needn't be large to be effective. The best lists contain loyal, repeat customers; referral sources who respect others' privacy; and [more…]
How to Avoid Business Trouble: Eight Key Rules
A dangerous area of marketing arises when people try to bypass regulations that ensure fair pricing, safety, and honest advertising. In the UK, as in Europe and North America, there are regulations as [more…]
Tips for Staying Competitive in the Restaurant Business
Don't let the allure of gourmet food and the dreams of adoring customers fool you into thinking that running a restaurant is easy. It's not. A restaurant is a business like any other, which means that [more…]
Referral List for Your Online Business Clients
Smart businesspeople build goodwill and develop loyalty by referring customers to other sources when they can’t provide what is needed. Keep a list of the names, e-mail addresses, URLs, or phone numbers [more…]
Choose an Online Marketplace
For selling physical products, the key to using a mom blog effectively to send traffic to your online store is to use a soft-sell approach. It’s hard to build up a loyal audience if your blog is simply [more…]
Set Up Payment System for Mom Blog Products and Services
Mom bloggers selling products and services need a way to collect payment, such as PayPal. The great part about working with an established online marketplace is that these sites have a built-in customer [more…]
How to Sell Downloads as a Mom Blogger
PayPal can handle the payments for your products, but they can’t deliver them. E-junkie works with a payment provider like PayPal that confirms a purchase, and then sends the downloads to your customers [more…]
How to Identify Your Mom Blog Customers
You need to focus on a niche. Marketing is not just about finding the right clients, but also about avoiding the wrong clients. When you’re focusing on a niche, the first step is identifying your typical [more…]
Design Your Mom Blog to Maximize Sales
Don’t make your blog visitors have to think about what you want them to do. Make it immediately understandable, a call to action. Knowing who your customer is and what you’re selling might seem to be basic [more…]
Making a Great First Impression
Making a powerful first impression helps enormously with persuasion and influence. Follow these recommendations when you want the impression you make to be the best it can possibly be. [more…]
Building Rapport in Relationships
Rapport is about making a two-way connection between people. It is the foundation for any relationship. When it comes to building rapport, size doesn’t matter. You can develop rapport on a one-to-one basis [more…]
Your Persuasion and Influence To-Do List
This is a list of behaviours for you to adopt that can help you become a person of persuasion and influence. Rather than tackling them all at once, pick one or two to begin with and focus on them for a [more…]
The Six-Step Selling Cycle
The selling cycle breaks down neatly into six steps. Each of these steps is equally valuable and plays a critical role in building a successful career in sales. If you perform each step correctly, the [more…]
Getting Referrals in Six Easy Steps
With this six-step process to obtaining referrals, you’ll have so much success in developing your referral business that you’ll make it an automatic part of every selling situation. Begin by setting a [more…]
Selling All-in-One For Dummies Cheat Sheet
Becoming a top salesperson requires much more than asking a customer questions and then pitching your products and services. To become a great salesperson, you need to master a number of skills and have [more…]
Global Negotiations in the Import/Export Business
When you're in the import/export business, you need to realize that the process of global negotiations differs from culture to culture in many significant ways. You have to take into account communications [more…]
Questions to Ask before Starting Your Import/Export Business
If you're considering entering the world of global trade by starting your own import/export business, ask yourself these important questions to see if ready to commit your time and money to the venture [more…]
Buyer and Seller Agreements in Importing and Exporting
Whether you're importing or exporting goods, business agreements need to exist between the person you're buying from or selling to, and the following key points need to be included in those agreements: [more…]
