Business Travel & Etiquette

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How to Prepare for a Business Trip

Your business may take you all over the city, country, or world. If you travel for business on a regular basis, you eventually learn what all good travelers learn: On the road, being self-reliant and having [more…]

Etiquette Concerns for European Business Trips

Behaving on a business trip in Europe depends on the part of Europe to which you travel. Some codes of business-trip behavior are shared across Europe: [more…]

Etiquette Concerns for African Business Trips

Parts of Africa have seen tremendous business growth, so you may have an African business trip in your future. Africa is so huge, so diverse, so complicated, and so rich that almost nothing can be said [more…]

How to Make a South African Business Trip Successful

South Africa is the economic hub of Africa, so Cape Town, Johannesburg, Pretoria, or Bloemfontein might be one of your business travel destinations. Going on a South African business trip means you need [more…]

How to Conduct Yourself on a Business Trip to the Middle East

In the Middle East, religion plays a significant role, which can have a great impact on your business-trip conduct. Middle East business-trip behavior depends on the country you visit, but here are some [more…]

How to Make a Good Impression on a Business Trip to India

When you take a business trip to such a complex, diverse country as India, consider certain important factors in Indian culture when you’re doing business — among them regionalism, religion, language, [more…]

Watching Your Manners on a Business Trip to China

On a business trip to China, you must deal with language, cultural, and political differences. For a successful Chinese business trip, try to understand and respect Chinese culture while building a relationship [more…]

How to Act with Dignity on a Business Trip to Japan

In Japan, the customs are so strict that a simple mistake on a Japanese business trip can cost you not only the deal, but also your dignity. Japan's major religion is Shinto [more…]

Understanding Business Etiquette in Australia and New Zealand

A business trip to Australia or New Zealand means you need to realize that Australia and New Zealand are distinct countries. An Australian business trip will be casual, like the country. New Zealand, on [more…]

How to Behave on a Business Trip to Latin America

On a business trip to Latin America, remember that Latin American men are in business, and women stay home with the family. A business trip in many locations in Latin America can be jarring, especially [more…]

How to Master the Art of Small Talk

Small talk is designed to give people a chance to network, creating a bridge to conversations about opportunities. When aiming to network, small talk puts people at ease, draws them into conversation, [more…]

How to Conduct Business with Mexican Contacts

You may have the opportunity to do business with Mexican or Mexican-American individuals, a particular culture group that's common in the United States. Mexican business customs follow these cultural norms [more…]

How to Behave with Puerto Rican Businesspeople or Customers

Puerto Ricans may require your attention as a business owner. Your business may have Puerto Rican customers, or you may work with Puerto Rican-owned businesses. Here's how to behave in business with this [more…]

How to Treat Cubans in a Business Situation

If your business has Cuban contacts — either Cuban customers or Cuban business associates, you should familiarize yourself and your business's employees with Cuban cultural practices when it comes to business [more…]

How to Interact with Filipinos through Your Business

If your business has Filipino customers or Filipino business contacts (meaning people from the Philippines), knowing some Filipino cultural norms can keep your business culturally sensitive. [more…]

How to Do Business in the African American Community

African American consumers and businesspeople aren't all the same. You can differentiate the African American community with which your business interacts by factors such as economic status: [more…]

How to Foster a Positive Business Relationship with Native Americans

Native Americans, also called American Indians, may play a part in your business, either as business customers or business contacts. Native American culture shapes the way that this cultural group interacts [more…]

How to Interact with Anglo Americans in Your Business

Knowing Anglo American (Caucasian) cultural norms gives Anglo American businesspeople a clearer understanding of the differences between “us” and “them,” and also provides immigrant businesspeople with [more…]

How to Extend Community Outreach as a Business Owner

Business owners often pledge support to activities and events that demonstrate the business's commitment to the community in which it operates. By serving as sponsors, volunteers, fund-raisers, or educators [more…]

How to Instruct Staff in Cultural Competency

Doing business with sensitivity to cultural differences may require staff training and education. Employees who interact with publics from a variety of cultures should be competent in their cultural awareness [more…]

How to Respect Personal Space in Business Interactions

When meeting any customer or business contact, let that person set a comfortable personal space. If the person's tendency to move in close or stay removed physically doesn't correspond with your personal [more…]

How to Deal with a Customer's Language Barrier

When dealing with a business customer who doesn't speak English (or doesn't know much of the language), you can overcome that customer language barrier in a number of ways: [more…]

How to Dispel Myths about American Businesspeople

People who don’t get to meet many U.S. citizens sometimes have a distorted view of Americans. By becoming aware of how people from other countries and cultures may perceive you, you have a better chance [more…]

Robert's Rules for Making a Motion: Mistakes to Avoid

Robert's Rules are designed to facilitate the transaction of business by your group, not to hinder it. If you're going to be effective in meetings, you need to know the right — and wrong — ways to use [more…]

What Are Robert's Rules of Order?

Robert's Rules is practically synonymous with parliamentary procedure, and for good reason. Robert's Rules of Order sets out the parliamentary rules organizations can adopt as a guide for establishing [more…]


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