Other Business Skills

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Constructing a Press Kit

A press kit is a collection of written materials designed to introduce an expert or a company to the media. Often these materials are contained in an attractive folder and accompanied by a cover letter [more…]

Improving Your Inflection on the Phone

When you deal with customers over the phone, you have a whole new set of etiquette rules. The minute you pick up the phone, body language disappears, and your tone of voice and the words you use become [more…]

Reading an Annual Report

Without a doubt, annual reports are at the pinnacle of corporate communication. The point of the annual report is to provide a summary of exactly how a company has performed in the preceding year, and [more…]

Finding the Right Mental Attitude for Success

Attitude isn't quite everything when it comes to being successful, but attitude plays a part in virtually every phase of your life. A poor attitude gets more people fired than any other single factor, [more…]

Developing a Personal Code of Ethics for Consulting

Ethics are important for anyone in business. They're particularly important to consultants because of the high level of trust that organizations grant them and because of the access that many consultants [more…]

Understanding Zoning, Licensing, and Permits

No matter which governments — federal, state, or local — have jurisdiction in your particular place of business, you can bet that they all have something to say about how, when, and where you can — and [more…]

Billing for Your Consulting Services

How you bill your clients for your consulting work depends on your consulting contract or, in the absence of a written contract, any other agreements you may have made regarding billing and payment. If [more…]

Win-Win Negotiating

You are about to end the negotiation, either by closing a deal or walking away from it. If you are going to close the deal, be sure that the deal is positive for both parties, producing a win-win situation [more…]

Don't Let Fear Get in the Way of Success

Fear of failure is probably the second biggest cause of failure. The first is fear of the unknown — just watch any horror movie. The easiest way to overcome these fears is to take action. Don't succumb [more…]

Problem-Solving for Consultants

In consulting, problem-solving is really where the rubber meets the road. While problem-solving, you review the data that you sliced, diced, and otherwise processed to develop a set of solutions, one or [more…]

Understanding Issues in Oral Contracts

Oral contracts can be as binding as written contracts. But have fun proving what you've agreed to without a written record. If your deal goes south, you may feel like Sylvester to the other party's Tweety [more…]

Ethical Land Mines for Consultants

Consultants face ethical dilemmas every day of the week, and as a consultant, you may be tempted to stray to the wrong side of that ethical line. But remember that you have a choice: You can do business [more…]

How to Build a Professional Network

Building a professional network of clients and contacts for your business involves how you relate to people. Developing a professional network includes awareness of people who interact with your business [more…]

How to Develop Good Networking Habits

You can develop certain habits that make business networking easy, efficient, and natural. With the right habits, you won’t have to think about networking — you’ll just do it. The basis of networking is [more…]

How to Display Networking Follow-Through

Networking follow-through happens when you take action to stay in touch with people in your professional network. Effective networking follow-through helps you stay connected with people and keeps the [more…]

How to Network If You're an Introvert

If you're an introvert, don't think that successful networking is out of the question. Knowing how to network if you're an introvert first requires you to be aware of your natural strengths that contribute [more…]

How to Network If You're an Extrovert

If you're an extrovert, networking may seem like a snap, but the extroverted networker does need to watch out for certain pitfalls that could damage relationships with business contacts and colleagues. [more…]

How to Network on the Internet

Online professional networking gives you a virtual room of potential connections. The Internet is a powerful networking business tool, enabling you to connect with others, find opportunities, and exchange [more…]

Using a SWOT Chart as a Leadership Tool

A SWOT (Strengths and Weaknesses, Opportunities and Threats) chart is a tool for assessing and accomplishing your mission as leader. Use a SWOT chart to list strengths and weaknesses of the team you’re [more…]

Business Intelligence Insights

To help your company drive smart decisions and improve the way you do business, check out this variety of forms that can provide insight into business intelligence [more…]

Essential Steps of the Key Performance Indicators Cycle

Business intelligence (BI) is an activity, tool, or process that allows businesses to create clarity and support around their decision-making approach by determining key performance indicators [more…]

Common Operational Data Sources in Business Intelligence

Businesses digitally store a tremendous amount of operational data, and for business intelligence to function, it needs wide-open roads between data sources. Mainframe legacy systems still form the foundation [more…]

Top Time Management Tips

Help yourself to save time, and also to make the most of your time, by taking on board these tried-and-tested time management tips. If it’s too overwhelming to adopt all of them, pick one to try at first [more…]

Retail Business Terms

If you run a retail business or even work in a store or for an online marketer, knowing retail-business terms is key. The following list contains key terms you need to know so that you can stay on top [more…]

How to Write a Technical Brief

A technical brief is an essential tool for technical writers that helps them identify who will be reading the document and why; the project team and approval cycle; equipment requirements; and budget considerations [more…]


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