Business Communication

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How to Remember Names in a Business Situation

Remembering names and titles in a business situation makes a lasting impression. If you can master remembering the names of people your business deals with, you can present yourself with confidence and [more…]

How to Keep Your Business Writing Clear and Professional

Clear business writing requires good grammar, spelling, and vocabulary and ruthless self-editing. You also need to make your business writing courteous, getting your point clearly across with civility. [more…]

Examining Standard Business Stationery Needs

Every business should have a variety of stationery for communications with customers and contacts. Each type of business stationery has its function, but all types of your business stationery should share [more…]

How to Format a Business Letter

You write most business letters with the intention of getting the reader to respond. Write your business letters with a clear purpose, making those letters error-free, friendly, and pertinent. All business [more…]

How to Format a Business Memorandum

Business memorandum or memoranda — also called memo or memos — are specially formatted written communications within your business. A memo's format is typically informal [more…]

How to Format a Business Invitation

At some point, you might have the opportunity to host a social business event. Make sure you send your business invitation promptly to leave time for the invitations to be returned — either accepted or [more…]

How to Prepare a Business Thank-You Note

Prepare and send thank-you notes within a day or two of the business interaction. Business-related thank-you notes should be short, gracious, and to the point. Two to three lines is a perfectly acceptable [more…]

How to Address Envelopes for Your Business

Include a printed return address on envelopes for your business that match your business's letterhead. Ideally, the recipient’s address on these envelopes should be typed or printed by a software program [more…]

How to Build a Professional Network

Building a professional network of clients and contacts for your business involves how you relate to people. Developing a professional network includes awareness of people who interact with your business [more…]

How to Develop Good Networking Habits

You can develop certain habits that make business networking easy, efficient, and natural. With the right habits, you won’t have to think about networking — you’ll just do it. The basis of networking is [more…]

How to Display Networking Follow-Through

Networking follow-through happens when you take action to stay in touch with people in your professional network. Effective networking follow-through helps you stay connected with people and keeps the [more…]

How to Network If You're an Introvert

If you're an introvert, don't think that successful networking is out of the question. Knowing how to network if you're an introvert first requires you to be aware of your natural strengths that contribute [more…]

How to Network If You're an Extrovert

If you're an extrovert, networking may seem like a snap, but the extroverted networker does need to watch out for certain pitfalls that could damage relationships with business contacts and colleagues. [more…]

How to Network on the Internet

Online professional networking gives you a virtual room of potential connections. The Internet is a powerful networking business tool, enabling you to connect with others, find opportunities, and exchange [more…]

How to Get Name Pronunciation Right in Business Dealings

When introduced to a business contact, make sure you pronounce that person's name correctly. If you don't determine the right way to say his or her name, you can ruin a good business relationship by mispronouncing [more…]

Basic Job Skills to Include in a Cover Letter

Use skills language in your cover letter — including basic skills, people skills, thinking skills, and personal qualities — to communicate your expertise in fundamental job skills. These basic skills [more…]

Business-Related Skills to Include in a Cover Letter

Your cover letter should highlight business-related skills you have that are highly sought after by employers. These include marketable, crossover, job-related, and motivated skills. These skill groups [more…]

How to Prepare Your Speech

When you speak in public, you have to prepare your speech by selecting and organizing material, and writing a clear message. Once you’ve written the perfect speech, you need to prepare for the delivery [more…]

Using Visual Aids in Your Speech

Good visual aids will highlight your speech. To avoid mistakes and display your information efficiently when using the appropriate visual aids, follow these guidelines: [more…]

Managing Stage Fright when Speaking

After you’ve worked hard preparing a fantastic speech, you don’t want to freeze up at the podium. Use these methods to confidently deal with stage fright: [more…]

Helpful Web Sites on Public Speaking

If you’re looking for tools to help research a topic and prepare a speech, try these Web sites for information on public speaking, checking facts, and finding visual aids: [more…]

Getting a Room Ready for Your Speech

Don’t let unforeseen circumstances put a damper on your speech. Get the details of the location where you will deliver your speech ahead of time and use these tips: [more…]

Public Speaking For Dummies Cheat Sheet

Successfully preparing a speech involves gathering and organizing your information and practicing your delivery. When you’re speaking in public, use visual aids to help get your message across to the audience [more…]

Using a SWOT Chart as a Leadership Tool

A SWOT (Strengths and Weaknesses, Opportunities and Threats) chart is a tool for assessing and accomplishing your mission as leader. Use a SWOT chart to list strengths and weaknesses of the team you’re [more…]

Business Intelligence Insights

To help your company drive smart decisions and improve the way you do business, check out this variety of forms that can provide insight into business intelligence [more…]


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