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By Roger Burghall, Vince Grant, John Morgan

Part of Lean Six Sigma Business Transformation For Dummies Cheat Sheet (UK Edition)

Lean Six Sigma is a powerful, proven method of improving business efficiency and effectiveness. In a nutshell, here are the key principles of Lean Six Sigma Business Transformation to bear in mind:

  • Focus on the customer.

  • Identify and understand how the work gets done (the value stream).

  • Manage, improve and smooth the process flow.

  • Remove Non-Value-Added steps and waste.

  • Manage by fact and reduce variation.

  • Involve and equip the people in the process.

  • Undertake improvement activity in a systematic way.