| Introduction.
Part I: So You’re Going to Be a Trainer!
Chapter 1: What’s a Trainer?
Chapter 2: Why Adults Learn.
Chapter 3: The Training Cycle.
Part II: Designing the Best Darn Training In the World.
Chapter 4: Assessing Needs and Developing Learning Objectives.
Chapter 5: Developing the Training Design.
Chapter 6: Using Off-the-Shelf Training.
Chapter 7: Being Prepared to Succeed.
Part III: Showtime: Delivering a Dynamic Training Session.
Chapter 8: Implementing Training Designs: Your Job as Facilitator.
Chapter 9: It’s Showtime: Delivering Success.
Chapter 10: Mastering Media and Other Visuals.
Chapter 11: Training with Style.
Chapter 12: Addressing Problems: What’s a Trainer to Do?
Part IV: It’s Not Over Yet: The Follow-Up.
Chapter 13: Evaluation: It’s Not Over Yet!
Chapter 14: Transfer of Learning.
Part V: The Professional Trainer.
Chapter 15: The Consummate Professional.
Chapter 16: Training Certification.
Chapter 17: Training Trends.
Part VI: The Part of Tens.
Chapter 18: Ten Tips to Start Off on the Right Foot.
Chapter 19: Ten Ways to Increase Participation.
Chapter 20: Ten Ways to Save Time in the Training Room.
Chapter 21: Ten Quick Ways to Form Small Groups.
Chapter 22: Ten Tips for Adding Humor to Training.
Chapter 23: Ten Icebreakers That Work.
Index.
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