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Introduction.
Part I: Getting Into Teams.
Chapter 1: Recognizing a Business Team When You See One.
Chapter 2: Creating a Team Culture: Going Beyond the Magic Wand.
Part II: Leadership for Team Success.
Chapter 3: Leading Teams as a Coach.
Chapter 4: Leading Teams Through Change.
Part III: Strategies for Building Productive Teams.
Chapter 5: The Focus Cornerstone: Seeing Where the Team Is Going, and How.
Chapter 6: Everyone Working Together: The Cohesiveness Cornerstone.
Chapter 7: Taking Responsibility: The Accountability Cornerstone.
Part IV: Developing Tools for Productive Team Players.
Chapter 8: Communicating: Listening and Speaking at Your Best.
Chapter 9: Problem-solving and Planning: Adding Method to the Madness.
Chapter 10: Resolving Conflicts on the Team.
Chapter 11: Making Decisions as a Team.
Chapter 12: Making the M Word (Meetings) Meaningful.
Part V: Managing Some Tougher Team Matters.
Chapter 13: Managing Without Supervisors: Self-Directed Teams.
Chapter 14: Managing Project Teams and Task Teams to Success.
Chapter 15: Show Us the Money: Incentives and Other Rewards for Teams.
Part VI: The Part of Tens.
Chapter 16: Ten Tips for Management Groups to Work as Teams.
Chapter 17: Ten Tips for Getting a Team Back on Track.
Chapter 18: Ten Qualities of an Effective Team Player.
Index.
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