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Home > Making & Managing Money > Business Skills > Customer Service For Dummies, 3rd Edition
Customer Service For Dummies, 3rd Edition

Customer Service For Dummies, 3rd Edition


By Karen Leland, Keith Bailey

ISBN: 978-0-471-76869-2
Format: Paper
Pages: 408 Pages
Pub. Date: May 2006

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Price: $21.99
Description
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Table of Contents
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Karen Leland and Keith Bailey are cofounders of the Sterling Consulting Group, an international consulting firm specializing in quality service consulting and training. Clients include Oracle, IBM, Avis, and Lucent.
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