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You have to tell the Outlook Journal to start recording everything, but fortunately, you only have to tell it once. To activate the Journal's automatic recording feature, follow these steps:
Choose Tools, Options. Click the Journal Options button to open the Journal Options dialog box. Click to place a check box for the items and files you want to record automatically and for the contacts about whom you want the information recorded. Click OK.
One peculiarity about the Journal is that you can't blithely check off a box that says, "Record everything about all my contacts." You must check off every contact's name in the Journal Options dialog box. Alternatively, you can check the Automatically Record Journal Entries for This Contact check box on the Journal tab of the Contact form when you create each new contact entry.
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