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When something's not working as it should, the Troubleshooting section of Windows Vista's Help and Support program may sleuth out a fix. Sometimes it works like an index, narrowing down the scope of your problems to the one button that fixes it. Then it displays the button on the Help page for your one-click cure.
Other times, a magic button isn't enough. If your wireless Internet signal isn't strong enough, for example, the Troubleshooter tells you to stand up and move your laptop closer to the transmitter.
To summon the troubleshooting program, follow these steps:
1. Choose Help and Support from the Start menu.
The Help and Support program opens.
2. Choose Troubleshooting from the opening screen.
The Troubleshooting icon (which looks like question mark) lives in the Find an Answer section of the Help and Support program's opening screen. The Troubleshooting in Windows page is ready to tackle a wide variety of problems, from general to specific.
3. Click the subject that troubles you.
The Troubleshooting section offers these five topics:
• Networking: This topic offers help on finding wireless "hotspots" for connecting on the road, fixing home networks, and troubleshooting network and Internet connection problems.
• Using the Web: Here's where to find help with Internet connections, including sharing one connection with several PCs.
• E-mail: This area covers Windows Mail and attachments, as well as sending pictures and video through e-mail.
• Hardware and drivers: When something's wrong inside your PC, Vista can show the symptoms. This area shows how to diagnose driver problems, the biggest cause of bickering between Vista and things plugged into or inside your PC.
• Your Computer: A catch-all section for everything else, this helps out with security and improving your PC's performance.
Click a topic, and Vista whisks you to the page dealing with that subject's most common problems. Keep clicking the subtopics until you find the one dealing with your particular problem.
4. Follow the recommended steps.
Most of the time, you'll stumble onto numbered steps that solve your problem. Follow the steps one at a time to finish the job.
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